Benchmade quality

Roger. I sent an online repair inquiry to Benchmade. I spent a week trying to find the cheapest price, but now all of that time was pointless and ultimately wasted since I have to pay the shipping and insurance costs to send it to them.

To clarify on the rattling: the noise is coming from the stop pin when the knife is folded (blade not deployed). There is zero blade play, vertical or horizontal.
 
GatorFlash1 said:
Send it back to Benchmade for replacement with a nasty letter. They should pay for shipping for this defective product. Inexcusable!
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Yup.
 
Chounch McGavin said:
I'm a little confused. Maybe you can help me out. Did you buy my $140.00+ USD knife?
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The pictures werent meant for you, you have a problem with your knife. Send it in to Benchmade they'll take care of it for you. You will need to pay for postage. Get a USPS small flat rate box, and it will run you about $5-$6 with delivery confirmation.
Alternatively you can go to walmart buy a cheap 70-90 cent box and ship it via UPS, should run like $6.

The pictures were to make fun of exaggerated reactions for product failures.
 
A loose or floating stop pin is common on many knives, I've had a few emersons that'd do the same thing but it's really not that big of a deal.

If you aren't happy though, talk to the dealer you purchased it from first for a return/refund. If they won't help then escalate your concern to Benchmade.

It's hard to have CRK spec in a knife like a BM 710 or it'd cost about the same... Just my opinion.
 
Chounch MGavin said:
Roger. I sent an online repair inquiry to Benchmade. I spent a week trying to find the cheapest price, but now all of that time was pointless and ultimately wasted since I have to pay the shipping and insurance costs to send it to them.

To clarify on the rattling: the noise is coming from the stop pin when the knife is folded (blade not deployed). There is zero blade play, vertical or horizontal.
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If the stop pin is the root of the rattle then there is no reason to send it in to benchmade. A drop of blue loctite is all you need. I dont know about you, but $5 and a trip to your hardware store sounds a lot better to be than a couple weeks waiting for benchmade to put a larger stop pin in the knife. If you want to send it in, then by all means do so, theyll fix you up, but just be aware that theres a 99% chance you can easily fix it yourself.
 
timberweasel said:
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No rattle, no problems. Had mine for about a year or so now. Nice knife! I'd suggest sending it back if you're unsatisfied; I'm sure Benchmade will make it right!

Good luck, OP! :)
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my good friend here gave me a benchmade red class
sharpest out of box knife ive had, fit and finish. supurb made in china, i love it
like others have mentioned contact benchmade they should sort you out
 
mkjellgren said:
If the stop pin is the root of the rattle then there is no reason to send it in to benchmade. A drop of blue loctite is all you need. I dont know about you, but $5 and a trip to your hardware store sounds a lot better to be than a couple weeks waiting for benchmade to put a larger stop pin in the knife. If you want to send it in, then by all means do so, theyll fix you up, but just be aware that theres a 99% chance you can easily fix it yourself.
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+1 - What he said!
Especially with no blade play what so ever.
 
Own and use multiple Benchmades, never had an issue with quality, rattling or anything else. If theres a problem they'll fix it. Generally I'd give the manufacturer a chance to make it right before hosing them, just my .02
 
knifehunt said:
That's pure nonsense.... A $140.00 knife should not rattle or have an off-centered blade.... period.
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An increase in QC means an increase in cost. More parts being disposed of or reworked because they're out of spec. On most production knives a large part if the cost goes to materials, not QC. CRK knives are not made of the highest grade materials available, but they're widely regarded as having the best QC in the business. You could probably make a Sebenza for $250, but it would lack the legendarily tight tolerances and near-perfect F&F that made their reputation. Benchmade has no need or desire to live up to that. In our peculiar corner of the world $140 isn't that much money for a folder and neither of the above issues affect the functionality of the knife in any way. If it happened on a Gold Class folder it would be a slightly different issue, but if those issues really bother you then you may need to look into higher end knives.
 
The only benchmade I own has minor blade play after opening and closing, I need to purchase some lock-tite or w/e
 
Then I guess what your saying is "if it's made in the U.S. the quality sucks" unless the cost is above $500.00. I have many knives made in Taiwan (Spyderco) that puts Benchmade to shame as far as F&F..... It's pretty pathetic that we need to go to Taiwan for better quality for less.


Insipid Moniker said:
An increase in QC means an increase in cost. More parts being disposed of or reworked because they're out of spec. On most production knives a large part if the cost goes to materials, not QC. CRK knives are not made of the highest grade materials available, but they're widely regarded as having the best QC in the business. You could probably make a Sebenza for $250, but it would lack the legendarily tight tolerances and near-perfect F&F that made their reputation. Benchmade has no need or desire to live up to that. In our peculiar corner of the world $140 isn't that much money for a folder and neither of the above issues affect the functionality of the knife in any way. If it happened on a Gold Class folder it would be a slightly different issue, but if those issues really bother you then you may need to look into higher end knives.
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knifehunt said:
Then I guess what your saying is "if it's made in the U.S. the quality sucks" unless the cost is above $500.00. I have many knives made in Taiwan (Spyderco) that puts Benchmade to shame as far as F&F..... It's pretty pathetic that we need to go to Taiwan for better quality for less.
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Yeah from what I hear the Taiwan Spydies blow the Seki, and Golden's out of the water.

Real shame too, I only want "Made in USA" if I'm spending over $100 on a blade.
 
My guess is that the pivot has backed out a bit and the stop pin is rattling between the liners. Remove the pivot screw, put some Loctite on that bad boy (the blue kind) and tighten it to your liking. Let it sit for 4 hours or so and you should be good to go.
 
knifehunt said:
Then I guess what your saying is "if it's made in the U.S. the quality sucks" unless the cost is above $500.00. I have many knives made in Taiwan (Spyderco) that puts Benchmade to shame as far as F&F..... It's pretty pathetic that we need to go to Taiwan for better quality for less.
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Not what I'm saying at all. Hogue makes knives here in the US with very high quality F&F, but they cost more than other brands using equivalent materials. Al Mar does the same thing in Japan with a commensurate cost increase for the materials. And while Taichung Spydercos are certainly nice knives, I've still had a couple withh off center blades and gritty pivots. I'm just saying that if materials nake up the bulk of the cost of a knife, sacrifices will be made elsewhere.
 
CrialJLA said:
Yeah from what I hear the Taiwan Spydies blow the Seki, and Golden's out of the water.

Real shame too, I only want "Made in USA" if I'm spending over $100 on a blade.
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Yep.... I have several, and F&F is amazing. You have to pay Sebbie prices for the same quality. It makes me sad to know this.
 
knifehunt said:
Then I guess what your saying is "if it's made in the U.S. the quality sucks" unless the cost is above $500.00. I have many knives made in Taiwan (Spyderco) that puts Benchmade to shame as far as F&F..... It's pretty pathetic that we need to go to Taiwan for better quality for less.
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Statements like this I find to be the most ridiculous, and ignorant statements found in bladeforums.
You may think you sound like an open minded individual but in reality it's pretty closed minded thinking.
Taiwan is cheap to manufacture in because of wages, regulations, easy tax. If you can understand what this results in for the employees, then I doubt you'd be making that statement.

Don't get me wrong, I have bought and will keep buying foreign just as I will keep buying American, even if the Taiwan, Chinese, or even some American companies have practices I do not agree with.
 
Chounch McGavin said:
I received a BNIB Benchmade 710BKD2 in the mail on Saturday.. After opening and closing it ~50 times, it started to rattle. Is this how all BM Axis Lock folding knives are?

I'm own Striders so this rattling occurrence is very annoying.
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Have no fear. It will eventually loosen up to where it's on-par with those Striders :D
 
knifehunt said:
That's pure nonsense.... A $140.00 knife should not rattle or have an off-centered blade.... period.
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FYI I've had two $475 striders that had blade play and were off centered.... didn't hurt functionality one bit. The way I see it is, if it bothers you that much just send the knife back to the vendor for an exchange or refund (assuming it's within the time frame of their return policy).
 
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