I also had problem with the skirmish but it was only a 1" long scratch running along the grain. I shipped my knife from Canada to Benchmade, in Oregon with tracking which costed about $20.
I feel bratlari's pain,I have additional knives that I have still to return for warranty service.What get me especially mad,paying hundreds from high end production knives and having to pay extra money to ship them to get serviced.It all adds up,$20 here and there,when this money could be used to purchase another knife.What get me even angry is when so companies get you to even pay shipping costs to return your knife or knives which are still not properly attended to,and need further service.
Even though Benchmade says their turnaround time is a few days.My knife arrived back about two months later with a new blade but with a butter knife edge.Which was a little disappointing other than that nothing was wrong and the blue box that I sent the knife in came back in the exact condition when new.What surprised me,the most was that they never charged me a thing,sent my knife free of charge USPS Express Mail which took a few days to arrive and it costed them over $30 to ship.