BK-16 Grind Problems

Greebe said:
I called Kabar today and talked to a lady named Brea Ann, Bre Ann, Breann, one of those. :D

Anyways she said that even thought pain removal normally voids the warranty, they would honor it if I would send it in. Only bummer is that will take 2-3 weeks to get it processed which is a long time not to have this knife as It gets used a lot.

My only concern about sending it back is that I might get one that is worse then this one. I have that sort of luck. Seems like I always get the defective products out there. Ask my wife, she has seen many of the items I have had to send back.
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That's good to hear. I usually deal with Breanne at Ka-Bar. She is one of the nicest people you will ever talk to.

I don't think you will have to worry about getting a second knife that is worse than that. I know they just had to make a new batch and the one's I received in my last order all looked pretty good.

Glad it all worked out! I was actually pretty upset about this situation myself and am really happy Ka-Bar stepped up to fix it.
 
TravisH said:
Was he going to personally replace it or see to it that it was replaced?

I'm sure he has a few contacts to make that happen.
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Yes Ethan had originally told me he would replace it for me. Like I said thought I didn't want to bother him with it at the time as I felt the problems were not going to effect the functionality of this knife. Then I discovered the sharpening issue from the gouges and now think it might be time to get a replacement.
 
Dexwithers said:
That's good to hear. I usually deal with Breanne at Ka-Bar. She is one of the nicest people you will ever talk to.

I don't think you will have to worry about getting a second knife that is worse than that. I know they just had to make a new batch and the one's I received in my last order all looked pretty good.

Glad it all worked out! I was actually pretty upset about this situation myself and am really happy Ka-Bar stepped up to fix it.
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Thanks. Yeah she seemed pretty cool about it. I am not really all that excited to have to wait 2-3 weeks for replacement, but in the long run I think it will be worth it. First thing I will do is strip the paint and check it over thoroughly.
 
Greebe said:
Thanks. Yeah she seemed pretty cool about it. I am not really all that excited to have to wait 2-3 weeks for replacement, but in the long run I think it will be worth it. First thing I will do is strip the paint and check it over thoroughly.
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I don't think it will take that long. They always give me a time frame and stuff usually gets in earlier than expected.

Just send it USPS priority mail today or tomorrow and they should get it by Monday. Then I bet they will get on it next week and send you a new one pretty quick.
 
Thanks Dex.

Do you think I can just send the knife and not the sheath since the sheath has been modified the way I like it? Or do I need to send in the whole shebang?
 
Greebe said:
Thanks Dex.

Do you think I can just send the knife and not the sheath since the sheath has been modified the way I like it? Or do I need to send in the whole shebang?
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Keep the sheath, just send the knife.
 
Greebe said:
First thing I will do is strip the paint and check it over thoroughly.
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The first thing is to NOT strip it and check it over with a straight edge to see if the edge, secondary, and flats are true. After that and only after that all looks good, then strip it.

There is no point in trying to get another swapped if (worst case scenario) you get another lemon and it is stripped and you want to send That one back too.

Glad it worked out for you and keep us posted!
 
So the whole point of the "Stripping voids the warranty", is that it allows rust to potentially cause a blade failure, that in theory they would then have to treat as a warranty replacement issue.
On a newly stripped knife, Kabar has always been pretty fair about honoring the warranty anyway. I think if you stripped it and three years later you were like my knife is rusty and broke, they would likely tell you sorry but the warranty has been voided.
 
Thanks guys. One more question relating to shipping.

Do you think I should send the knife with handle scales or just the blade. Reason I ask is because it would be easier to package in cardboard without the handle scales. Would they care?
 
NJBillK said:
The first thing is to NOT strip it and check it over with a straight edge to see if the edge, secondary, and flats are true. After that and only after that all looks good, then strip it.

There is no point in trying to get another swapped if (worst case scenario) you get another lemon and it is stripped and you want to send That one back too.

Glad it worked out for you and keep us posted!
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True however the gouge marks, which is the biggest problem, was not visible until I stripped the paint off.
 
leave the scales on, wrap it in cardboard with plenty of tape, tape that to an 8x11 piece of cardboard, and tuck the whole mess inside a flat rate priority envelope. costs the same as a small flat rate box, but holds bigger items better.
 
Well I got it packed up and in the mail USPS priority. We will see what happens. I am bummed to have to send it off, but I think I will be more happy with a replacement. Hopefully my 15 gets here soon so I will have a knife to use around the farm in the meantime.
 
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