Jack O'Neill
Gold Member
- Joined
- Nov 15, 2007
- Messages
- 7,176
Want to give a big thumbs up to Thaddeus Hicks of Black Fox Knife Works . Had a issue with an item purchased from them and there was no problem taking care of the issue . I was offered a replacement or a full refund and he also paid for the return shipping of the item .
he then e-mailed me to let me know that his vendor found and solved the problem so there should be no further issue for anyone in the future and my replacement is on the way .
Customer service at it's best .
Thank you Thaddeus
Jack O'Neill
he then e-mailed me to let me know that his vendor found and solved the problem so there should be no further issue for anyone in the future and my replacement is on the way .
Customer service at it's best .
Thank you Thaddeus
Jack O'Neill