scorpnsnake
Gold Member
- Joined
- Nov 8, 2023
- Messages
- 1,937
Does anybody have an actual phone number for Bladebinge?
Six days ago I attempted to buy a knife from them. Went through the linking accounts process because they don't take PP for some reason.
At the very moment my account linked, they charged me. At that very same moment the knife disappeared from my cart and the ad came down.
Next morning I received an email stating that a refund had been processed. I responded to the customer care email. Never heard back.
This morning I tried to find a phone number. No dice.
I used the message function on the website to ask about it. No live help, AI had me email the very same email address that had previously been a dead end. I did, five hours ago. Nada.
I'm not generally one to complain about a business publicly. Just how much time and effort is reasonable to get my $950 back? Six days in now.
If you handle people's money, you need a phone number. Does anyone happen to have one for them?
I'll report here on any updates, good or bad.
Six days ago I attempted to buy a knife from them. Went through the linking accounts process because they don't take PP for some reason.
At the very moment my account linked, they charged me. At that very same moment the knife disappeared from my cart and the ad came down.
Next morning I received an email stating that a refund had been processed. I responded to the customer care email. Never heard back.
This morning I tried to find a phone number. No dice.
I used the message function on the website to ask about it. No live help, AI had me email the very same email address that had previously been a dead end. I did, five hours ago. Nada.
I'm not generally one to complain about a business publicly. Just how much time and effort is reasonable to get my $950 back? Six days in now.
If you handle people's money, you need a phone number. Does anyone happen to have one for them?
I'll report here on any updates, good or bad.