BladeHQ

[stabby stabington]

Wife bought me a Rike 1508S integral and a PM3 this week. Total surprise as they arrived today. PM3 is fine; NIB. Rike was clearly carried, used and returned to BladeHQ and sold as a new knife.

 

[Mk-211]

Have you contacted them?

Pretty sure they don't want the bad press, and will replace it.

 

[stabby stabington]

Have you contacted them?

Pretty sure they don't want the bad press, and will replace it.

Wife contacted them in email. No word yet. I had the same issue about 10Y ago with another knife. I would have told her to avoid BHQ but again, was a surprise and apparently the only dealer who had the 1508. Sucks, as I don't trust them to replace it (hard to get) and I really love the knife other than the fact some dude scratched the thing and they re-sold it as new.

 

[kreole]

BladeHQ

 

[stabby stabington]

Sorry mods, thanks.

 

[stabby stabington]

BladeHQ

Thanks Kreole. I don't spend a lot of time on forums. Didn't think to look in FB.

 

[kreole]

Thanks Kreole. I don't spend a lot of time on forums. Didn't think to look in FB.

Oh if that links to FB, they're here too. I tagged them (here) so they could maybe help out

 

[stabby stabington]

TY. Sorry, meant feedback (FB).

And FWIW, the Rike 1508S (as a knife) is amazing. I've had a lot of integrals and never had a detent like this. Like Arius-level detent. Crazy.

 

[Mk-211]

Hopefully they'll make it right and you get a new knife.

 

[BladeHQ]

Hey! I am so sorry to hear about this, and I wanna make this right for you. Please email me the order number at info@bladehq.com and put "ATTN " in the subject line SO I can look into this for you! ~Tiffany

 

[stabby stabington]

Replied in email.

 

[stabby stabington]

Zero contact from BladeHQ.

 

[Blues]

Zero contact from BladeHQ.

I think it would be fair to give her a little time to respond. (Not taking sides...just being pragmatic.) She only replied here at 5 PM yesterday.

 

[stabby stabington]

Tiffany took care of my issue.

 

[jmh33]

Tiffany took care of my issue.

John

 

[Blues]

Tiffany took care of my issue.

I'm no gonna say it...

Glad you got it taken care of.

 

[stabby stabington]

Well... she sent a reply (I sent a response) and then nothing for 48 hours and counting. I'll call for an RMA. I'm not going to update the thread further but I won't be buying from BHQ in the future. I'm sure that won't bother them in the least.