- Joined
- May 4, 2012
- Messages
- 1,806
Absolutely superb work by Bradford Knives.
Great customer service, returns email within 24 hours.
At the end of 2017 I wrote Brad to let him know both the standard leather sheath that was included and shipped with his knife as well as his Kydex sheath that I additionally paid for had retention issues.
Brad Larkin wrote back within 24 hours to say: "no problem, send back the two sheaths and I'll send you our new upgraded ones which I'm sure you will like as they have really great retention".
After sending him back the original two sheaths, I received the newer updated one within seven days.
My knife will never dislodge or fall out with the upgraded ones.
Brad Larkin and Bradford = superb flawless knives, excellent customer service.
Highly recommended!
Great customer service, returns email within 24 hours.
At the end of 2017 I wrote Brad to let him know both the standard leather sheath that was included and shipped with his knife as well as his Kydex sheath that I additionally paid for had retention issues.
Brad Larkin wrote back within 24 hours to say: "no problem, send back the two sheaths and I'll send you our new upgraded ones which I'm sure you will like as they have really great retention".
After sending him back the original two sheaths, I received the newer updated one within seven days.
My knife will never dislodge or fall out with the upgraded ones.
Brad Larkin and Bradford = superb flawless knives, excellent customer service.
Highly recommended!
