Broken Bucktool tension spring?

[Tactical]

Hello and good day!

I have a Bucktool 360CL with a broken tension spring (holds the plier head in a deployed position). The metal fractured. Does this happen frequently? Will Buck fix this? Thanks for any help/advice/opinions!

 

[Joe Houser]

Tactical,
I'm sorry to hear about your Buck tool. If you don't mind, send it in to us and we would be glad to fix or replace it for you. You can send it to us at:
Buck Knives
1900 Weld Blvd.
El Cajon, Ca. 92020

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Joe Houser
Director of Consumer relations
Buck Collectors club Administrator and member #123

 

[Tactical]

Thank you Joe!

Time to see for myself the great Buck customer service every one keeps raving about!