Wish I could say the same. I had a sniper that had some issues with the frame lock so I sent it back for some tweaking on the 29th of April. It's now the 21st of May. She said they were on vacation and had it forwarded and it kind of got lost drifting around CA for a while, but now tracking says it's in their P.O. Box since the 16th and I still haven't gotten any confirmation they actually have it. It's been 3 weeks since I mailed it and all I want is a "Yeah, it's here", but still no word. I realize they're a small operation, but peace of mind and a three word email isn't too much to ask. I guess I was expecting something like Josh at Razors Edge who was great.
Update: got a note Monday it was on it's way back. Got it yesterday the 27th and it's perfect. Flips great, locks up great, absolutely no complaints. Maybe they're just very busy, but I'd certainly trust them if anything else needs to get done. Thanks for the repair and quick turnaround!
