I called bucks factory phone number friday to place and order and felt I jest had to say
things jest went so smooth : Karen took the engraveing information for some scout knives for my brothers boys and transefered me to the store for to ask a question there and Sarah and Erna took the rest of the order [I ordered one of the few remaining life time memberships and club knife packages remaining] and before i even got the billing info completed - Karen had walked in thestore ( i heared her say hi to on ena and ena said she was on the phone with me still ),
Karen was personally taking care of the scout knife order and Ena got the rest of the information from Karen's Hand Written Order Forum!
wow- talk about service you would have thought Chuck Buck had told then that i was calling this morning as the store opens and to take care of me!
and this my first time calling Buck...
they even took my home phone number and were going to call me back with information on some of the other store specials they may have left!!!
ugh really ....i wander as all i did was email buck knives that i was looking for the scout issue knives and was sent back a phone number to call -
ugh ...did chuck tell them i was going to call ?
i dont know how he would have known either....
i mean i did have to spell my name but other wise...
wow what service like the 'special' for a VIP from years ago ...
jest blew me away...:thumbup:
wow:thumbup: -
"Thanks so much!!!"
On calling friday morning I spoke with 3 lovely ladies named of Karen, Sarah & Ena !!!! talk of being treated like a VIP on the phone, I sure felt like one!!! man what great representatives and so personable it is no wander buck had a good rep ..."Thanks so much!!!"
things jest went so smooth : Karen took the engraveing information for some scout knives for my brothers boys and transefered me to the store for to ask a question there and Sarah and Erna took the rest of the order [I ordered one of the few remaining life time memberships and club knife packages remaining] and before i even got the billing info completed - Karen had walked in thestore ( i heared her say hi to on ena and ena said she was on the phone with me still ),
Karen was personally taking care of the scout knife order and Ena got the rest of the information from Karen's Hand Written Order Forum!
wow- talk about service you would have thought Chuck Buck had told then that i was calling this morning as the store opens and to take care of me!
and this my first time calling Buck...
they even took my home phone number and were going to call me back with information on some of the other store specials they may have left!!!
ugh really ....i wander as all i did was email buck knives that i was looking for the scout issue knives and was sent back a phone number to call -
ugh ...did chuck tell them i was going to call ?
i dont know how he would have known either....
i mean i did have to spell my name but other wise...
wow what service like the 'special' for a VIP from years ago ...
jest blew me away...:thumbup:
