- Joined
- Jan 24, 2005
- Messages
- 2,792
Nor quite sure where to place this request, there are a couple of issues here.
After having been favorably impressed with Buck Vantage Selects in both large and small versions, I decided to upgrade with a Vantage Pro (small) on line. It came with the blade badly decentered and the liner lock all the way to the right. Adjusting the pivot centered the blade, but it was now too stiff to open with the flipper.
After a conversation with a very nice lady at Buck Warranty, I sent it off for adjustment. A week later, it was returned in exactly the same condition. When I called the same person to ask WTF?, she said all the small Pros were like that, which I found odd because both my Selects were perfect in every respect. Taking her word for it, I asked if I could simply trade for a large Pro. She agreed, so I sent it in.
Today I received a (supposedly) new large Pro in the mail. All mechanicals are good, but the scales are grimy with some kind of residue. I tried cleaning with soap and water, so far with only small improvement. Not willing to spend any more time and money with another return, I am posting to find if anyone can suggest an efficient method of cleaning G10 scales.
My other question; what gives with Buck quality control and warranty?
Apart from the friendly, courteous and swift service, it would seem a simple matter to get things right at least on a second go around.
After having been favorably impressed with Buck Vantage Selects in both large and small versions, I decided to upgrade with a Vantage Pro (small) on line. It came with the blade badly decentered and the liner lock all the way to the right. Adjusting the pivot centered the blade, but it was now too stiff to open with the flipper.
After a conversation with a very nice lady at Buck Warranty, I sent it off for adjustment. A week later, it was returned in exactly the same condition. When I called the same person to ask WTF?, she said all the small Pros were like that, which I found odd because both my Selects were perfect in every respect. Taking her word for it, I asked if I could simply trade for a large Pro. She agreed, so I sent it in.
Today I received a (supposedly) new large Pro in the mail. All mechanicals are good, but the scales are grimy with some kind of residue. I tried cleaning with soap and water, so far with only small improvement. Not willing to spend any more time and money with another return, I am posting to find if anyone can suggest an efficient method of cleaning G10 scales.
My other question; what gives with Buck quality control and warranty?
Apart from the friendly, courteous and swift service, it would seem a simple matter to get things right at least on a second go around.