1. Click here to enter the drawing for your chance to win an Spyderco C230GPPBK Lil Native Black Blade & Ka-Bar Dozier Folding Hunter, , Bladeforums.com swag or memberships!

    Be sure to read the rules before entering, then help us decide next week's giveaway by hitting the poll in that thread! Entries close at midnight, Saturday Nov 16!

    Once the entries close, we'll live stream the drawing on Sunday, Nov 17 at 5PM Eastern. Tune in to our YouTube channel TheRealBladeForums for a chance to win bonus prizes!

    Questions? Comments? Post in the discussion thread here
  2. Esav Benyamin has passed. Please pay your respects here

Buck Warranty/Repair Turnaround Times

Discussion in 'Buck Knives' started by PeterS84, Mar 11, 2019.

  1. PeterS84

    PeterS84 Sharpening addict, collector of "super steels" Gold Member

    226
    May 9, 2018
    Hi all,

    Just wondering if any of you who have had to send knives in for warranty/repair recently can tell me about how long it took for you to get your knives back.

    I sent my 2018 Forum knife back to Buck on January 4 and they still haven't shipped it back to me (now March 11). I'm trying to figure out if this is typical or if this is an exception to a normally expeditious warranty repair process. Any perspective you can offer would be appreciated.

    Thanks!
     
  2. STEELHEADBULLY

    STEELHEADBULLY Gold Member Gold Member

    Dec 4, 2014
    2 months seems to be on the long side, especially after the holidays. I would give them a call or shoot a quick email, just to make sure it didn't slip through the cracks. I have only sent them in and picked them up, but from what I've read on the forum over the years 2-6 weeks is average.
     
    sassafrassdogs3 and PeterS84 like this.
  3. J Hubbard

    J Hubbard Moderator Moderator

    998
    Mar 29, 2001
    Right now we are running 6-8 weeks...
     
    sassafrassdogs3 and PeterS84 like this.
  4. PeterS84

    PeterS84 Sharpening addict, collector of "super steels" Gold Member

    226
    May 9, 2018
    Thanks guys! Everyone has been pleasant and good about communicating. I was just surprised it was so long. In any case, I just got my tracking number so I'll be looking forward to seeing my knife back soon!
     
  5. J Hubbard

    J Hubbard Moderator Moderator

    998
    Mar 29, 2001
    Lead times to too long for our tastes too, but have limited ability to shorten, although we look for ways all the time.
     
    sassafrassdogs3 and redcanoe like this.

Share This Page