Busse Warranty

[Ankar Sheng]

Hey guys, I've got a Basic 7 and I was just wondering, if it ever broke does the Busse shop have a closet full of discontinued knives for replacements? Would they fabricate a new one? Or just give you store credit?

Just wondering how the warranty works with older blades.

Cheers!

 

[JGarrison Knives]

If they cant reproduce it I think its store credit but with all the old styles appearing at shows you never know.

 

[Gerberblades]

They would just make a new one. Like Gimmejr said they are reproducing a lot of the oldies.

 

[Z51]

Hard to say.

I'd call the shop if it breaks.

But I wouldn't lose any sleep between now and then.

 

[Ankar Sheng]

Thats good to hear, I really like the Basic 7 and really couldn't be replaced with a busse of equivalent price.

I just wondered because Jerry said something to the effect that future Res-C Busse's are out of the question when pestered about resurrecting the Basic line, so ti made me wonder.

 

[Ankar Sheng]

Hard to say.

I'd call the shop if it breaks.

But I wouldn't lose any sleep between now and then.

I'm really not concerned about breaking it, though I did manage to put a slight set (very slight) in the blade. Had to take apart a shelf and I couldnt find my pry bar . I was kind of surprised cause I didn't think I was that hard on it, oh well, next time I'll do it in the opposite direction and 2 wrongs will make a right

 

[Dark Nemesis]

Good knife.....let me know how that tank drives after you use it to break the Basic 7

 

[silverdragon33]

thought i remember hearing that they replace it with a similar more current model

 

[Last Visible Canary]

They would just make a new one. Like Gimmejr said they are reproducing a lot of the oldies.

i don't know if thats the case. I think it's a 3 possibility situation

1: if they happen to have a knife of it's description in the shop, they could fit it up and send it out to you
2: they might have another knife or knives of similar description (sfno) somewhere in the shop that they could replace it with, something of similar initial sale value. (if you were okay with it or asked for something similar)
3: shop credit towards a knife of your choice. you could have them custom make something or you could buy a production blade, but each price will be the normal price.

the issue I see being a problem with what gerberblades said is that if you had them make you a new one - they would be making a fully custom blade, building it from the ground up. thats custom shop, wich incurs custom shop times and prices. the warranty is to be replaced for a similar or equal price, not something thats 2-3x the production value.


maybe I'm wrong, but thats how I've always thought it was. busse doesn't technically deal in secondary market knives, and they don't really keep a back catalog of models. once something is out of production, it's gone unless theres a crate of unfinished blades sitting somewhere, or a sellection sitting in the custom shop waiting to be done up. when an older model breaks, you get a newer model or shop credit.



edit to add: I don't think busse is producing old models, I think their using old blanks from the initial runs. If I remember correctly thats the case with the silent knights, they were in a crate somewhere in the shop. the only knife I can recall that was a remade old model was the 3/8" thick sjtac - and that was hand cut on a bandsaw, made from the ground up in the custom shop.

 

[Z51]

I would think repair would be the shop's first option.

Then replacement with something that would make you happy.

Then probably a replacement that didn't make you happy accompanied by a bottle of scotch (from what I hear, they just keep them sitting around).

 

[leatherman]

A similar thread came up a while back about a Straight Handle Battle Mistress and Jerry said basically that its a "Repair or Replace" warranty.

The shop will repair the knife or if its too far gone will replace it with a current model of similar value to the initial sale value of the knife to be replaced.

So in short, he said its best not to break those old knives, 250.00 trade in value for a 1500.00 Battle Mistress wouldn't be very easy to swallow.

 

[Ankar Sheng]

A similar thread came up a while back about a Straight Handle Battle Mistress and Jerry said basically that its a "Repair or Replace" warranty.

The shop will repair the knife or if its too far gone will replace it with a current model of similar value to the initial sale value of the knife to be replaced.

So in short, he said its best not to break those old knives, 250.00 trade in value for a 1500.00 Battle Mistress wouldn't be very easy to swallow.

Ouch. It wouldn't even be replaced with a current BM?

 

[papathud]

User knives are user knives.

Replacing a user knife with a user knife makes good sense to me.

I would just like INFI replacement for an INFI knife as opposed to a rubber handled non-INFI replacement.

However, I do not worry about such things, I have likely done more Stupid things with and to older Busse knives that most people and I think I have a good idea what abuse they will take before actually damaging them.

Edited to add:

While the cheapest Battle Mistress was I think the ZTBM and the original SHBM sold for the first year for $300.00 a replacement Battle Mistress I think would be what you would get, not Store credit for the original price, assuming that it was a Battle Mistress that you broke.

Break a Basic number 7?

I wonder which 7 inch blade you would be offered as replacement?

There seem to be several to choose from.

 

[leatherman]

300.00, I stand corrected. 50.00 makes all the difference.

 

[papathud]

Like I said, I believe replacement knife would the the closest current production knife to the knife broken.

If you are using a one of three hundred Battle Mistress as a user(And I do) then expect a current Battle Mistress if you happen to break one.

If you are Afraid to use the older knives, then go buy a newer one.

I read some where that they are available pretty easy.

If you are looking for a user and are afraid of the risk involved, Sell it and get a cheaper knife.

 

[Gerberblades]

How about those new SHSJ's that Roenman was selling, they were differently ground than the original run of SHSJ's. And what about the Mean Street that Jeremy has?

Me, I think its great if Jerry is bringing back the oldies! :thumbup:

i don't know if thats the case. I think it's a 3 possibility situation

1: if they happen to have a knife of it's description in the shop, they could fit it up and send it out to you
2: they might have another knife or knives of similar description (sfno) somewhere in the shop that they could replace it with, something of similar initial sale value. (if you were okay with it or asked for something similar)
3: shop credit towards a knife of your choice. you could have them custom make something or you could buy a production blade, but each price will be the normal price.

the issue I see being a problem with what gerberblades said is that if you had them make you a new one - they would be making a fully custom blade, building it from the ground up. thats custom shop, wich incurs custom shop times and prices. the warranty is to be replaced for a similar or equal price, not something thats 2-3x the production value.


maybe I'm wrong, but thats how I've always thought it was. busse doesn't technically deal in secondary market knives, and they don't really keep a back catalog of models. once something is out of production, it's gone unless theres a crate of unfinished blades sitting somewhere, or a sellection sitting in the custom shop waiting to be done up. when an older model breaks, you get a newer model or shop credit.



edit to add: I don't think busse is producing old models, I think their using old blanks from the initial runs. If I remember correctly thats the case with the silent knights, they were in a crate somewhere in the shop. the only knife I can recall that was a remade old model was the 3/8" thick sjtac - and that was hand cut on a bandsaw, made from the ground up in the custom shop.

 

[Last Visible Canary]

How about those new SHSJ's that Roenman was selling, they were differently ground than the original run of SHSJ's. And what about the Mean Street that Jeremy has?

Me, I think its great if Jerry is bringing back the oldies! :thumbup:

the knife above is the exact same profile as the initial sjtac's. the only thing that would keep me from believing that it is a previously made (2001ish) blade blank is if the thickness is different from a previously offered satin jack or it is a custom made custom order. when I say "blade blank" I mean that it's what jerry gets when the knives come back from the laser or water cutters. it's a bar of metal with the profile of the knife and the tube fastener holes, but none of the grinds or edge bevels.

the knife in the above picture looks like a satin jack blank from 2001 that has been ground differently then normal. I wouldn't even go so far as to say it's recent, it may be a custom piece from 2001 that's been recoated. Jerry has stated that he won't bring back several specific models, and as a general trend doesn't bring back anything past the current production line up, except on rare occasions like the ash-1 which was an anniversary model.

I'm not trying to rain on anyones parade and I'm not talking for jerry or the shop, but don't expect to get your knife remade from scratch without paying custom prices for it. the warranty is great, you'll get a knife that is in the same category of function for free, a 227-2,200$ value depending on the knife with basically no questions asked. you just aren't going to get exactly what broke.

Ouch. It wouldn't even be replaced with a current BM?

that would be like replacing a basic 7 with a basic 9+3 at the same time. the value difference is significantly higher for the battle mistress then the basic 7. chances are the shop would have an sfno around as an option.

 

[Ankar Sheng]

that would be like replacing a basic 7 with a basic 9+3 at the same time. the value difference is significantly higher for the battle mistress then the basic 7. chances are the shop would have an sfno around as an option.

I was referring to the SHBM example Leatherman brought up.

 

[Last Visible Canary]

I was referring to the SHBM example Leatherman brought up.

that would probably be replaced with a battle mistress. It is a higher price point, but I think that would be overlooded for a direct model to model replacement. The basic 7 was a fairly cheap blade by todays standards, but I think it would be replaced with a comparable 7" model, like the sfno, even though the sfno is technically high priced.

 

[leatherman]

I was referring to the SHBM example Leatherman brought up.

I was simply relaying what I read, I remember it well because it struck me as the crazy aftermarket values versus the original prices. I wish I could find that thread, but I get a zillion hits when I search warranty.