Buyer + Seller vs. Post Office/UPS

T

TANGUS

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Oct 6, 1999
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Okay, here's the scenario, I'm the seller and you're the buyer. I receive your payment first and then I go to the Post Office and send the knife to you via USPS or even UPS with tracking and insurance sufficient to cover the knife. Later emails come to me that the knife has not been received.

HERE'S THE QUESTION:

Under the accepted practice who is responsible for contacting the USPS/UPS for processing a claim, the buyer or the seller? Remembering that the documentation can be given to the seller. Should the seller process the claim or should the buyer. What do you guys suggest as the accepted standard? (P.S.--this has not happened to me yet, but I am curious to your thoughts)

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Lead,follow, or get the hell out of the way!
 
"...Remembering that the documentation can be given to the seller."
Did you mean buyer?
This has nothing to do with it.

IMHO the seller is responsible until the buyer receives the knife.

If the buyer returns the knife to the seller the buyer is then responsible for the knife.

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RICK - Left Handers Unite
 
i agree with rick. also thats what usps or ups tell you (or told me) that, for example, a knife or whatever didnt show up and you want to trace it, its up to the one who shipped it.

Ray
 
When I send things to buyers I email them their tracking number. I also track the package to it's destination. In the event that the package is lost, I would, in good faith, personally solve the problem.
I would rather send something through UPS. Guaranteed shipping and also insured free for up to $100.
 
The party who ships it out and therfore holds the receipts is the one who will file for any claims for possible lost or damage. The shipping terms should be stated and agreed by both the buyer and the seller. Whether priority, insured, signature request, etc.

For whatever reason should the packages' status be deemed suspect, it is a necessity to use the POs confirmation service for a paltry .35 more at time of shipping. Simply fill out the necessary form and stick on package. The # on the receipt is specific to the package and can be punched into the US Postal web site at www.usps.com to monitor its status while in the system.

It can show when package was dropped off for delivery; when it leaves that branch; when and which branch it arrives at; and finaly if a successful or unsucessful attempt was made at delivery address. It will show if a note was left for the addressee; if someone signed for it (seperate service fee at time of shipping)and accepted it, etc. Not bad for only .35 Hope this helps a bit.

L8r,
Nakano

 
OK, Tangus, now you got me nervous
eek.gif

considering that in the next week or two you'll be mailing my knife back
wink.gif


LOL just kidding (I think)

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Dave
Wharton,NJ

Many who plan to seek God at 11:00, die at 10:30.
Phil. 4:13
 
Don't get nervous troops! Had a question and it doesn't do any body any good unless someone asks for clarification. Hey Lifter, you mean you have received it yet? He He He

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Lead,follow, or get the hell out of the way!
 
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