Camillus***The Good & Bad***

HERBIEDUKE

HERBIEDUKE

Feedback: +1 / =0 / -0
Joined
May 19, 2002
Messages
1,108
On the Bad side: Still no knife after over 2 months.
On the Good: Toll free call. and very polite C.S.

Bottom line: I will think twice about getting another knife from them.
 
Was this a special order? I tried searching your previous posts but didn't find anything about it.
 
TorzJohnson said:
Was this a special order? I tried searching your previous posts but didn't find anything about it.
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It is a Dominator I sent to them for warrantee repair.
 
Keith Montgomery said:
Can you give us a bit of a run down on what has happened? What reasons have they given for it taking so long?
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Don't know what I can tell you other than they say it has been sent to repair, and should be finished soon. It sat there for awhile waiting for it's turn I guess. That was 2 weeks ago as of today. They said it has major problems. Then they should replace it with a new knife is my feelings. Must have a back log of knives that need repair. I was told the Dominator is one of their models that is repaired at that location, and doesn't have to be sent elsewhere.
After a number of calls from me you would think they would make a special effort to get it into the hands of the repair guy, or send a new knife.
Guess I better give them another call today, and find out what's up.
 
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