Well I was really pi$$ed off until I read TheBadGuy's post about UPS, but here goes, anyway...
I made a deal with another forumite for the sale of one of my knives. He mailed the payment when he said he would, and it took FOREVER to get here. But it did get here.
Then I sent out his knife. I had to go to the post office, explain where it was going, and what it is, and how much insurance I wanted. Then I had to tell her what was in the box, if it was a gift, blah blah, blah. Then she goes to her book, and looks up the rates, weighs the box, looks in the book again, cubes the box, looks in the book again, and goes to the till. She rings in the shipping, adds the insurance, adds the fee for the signature, and gives my the total. I pay her, watch her put in the US mail bag, and go.
This all happened about three weeks ago.
Friday night I go to work, and the steno has left me a box on my desk, so I get all excited. Did I forget about a knife I ordered???
NO. It's the knife I sent out weeks ago, with a sticker on it that says "RETURN TO SENDER - INSUFFICIENT POSTAGE"!!!
How the hell can it be insufficient postage??? THEY gave ME the price according to their rate book. Even if she made a mistake, which she obviously did, why would they send it back so much later?? For that matter, this type of mail has to be done at the counter, so they knew it was their mistake, not mine. So why would they send it back, and inconvenience the customer for their error. My shipping address and phone number are on the box. Why not contact me for payment??
Now I have to go re-send it, pay more $, and leave a good trader hanging for another two or three weeks waiting for this knife.
To top it off, this is the second time this sort of thing has happened to me. The last time was about two years ago, and partially my stupidity, but mostly Canada Post, and it ended up costing me a knife.
And since I didn't like how things went then, I have made every possible effort to make sure my deals go through as smoothly as possible for the other person. I double check and triple check everything.
In addition to this faux pas, why does it have to take so freaking long to get stuff to and from the States?? I got a knife from Israel in 9 days, California takes 28 days. Yes I live in a remote settlement, but mail goes out in a plane, not a dog sled!
I guess I'm trying to say I am not a satisfied customer.
Thanks for listening.
I made a deal with another forumite for the sale of one of my knives. He mailed the payment when he said he would, and it took FOREVER to get here. But it did get here.
Then I sent out his knife. I had to go to the post office, explain where it was going, and what it is, and how much insurance I wanted. Then I had to tell her what was in the box, if it was a gift, blah blah, blah. Then she goes to her book, and looks up the rates, weighs the box, looks in the book again, cubes the box, looks in the book again, and goes to the till. She rings in the shipping, adds the insurance, adds the fee for the signature, and gives my the total. I pay her, watch her put in the US mail bag, and go.
This all happened about three weeks ago.
Friday night I go to work, and the steno has left me a box on my desk, so I get all excited. Did I forget about a knife I ordered???
NO. It's the knife I sent out weeks ago, with a sticker on it that says "RETURN TO SENDER - INSUFFICIENT POSTAGE"!!!
How the hell can it be insufficient postage??? THEY gave ME the price according to their rate book. Even if she made a mistake, which she obviously did, why would they send it back so much later?? For that matter, this type of mail has to be done at the counter, so they knew it was their mistake, not mine. So why would they send it back, and inconvenience the customer for their error. My shipping address and phone number are on the box. Why not contact me for payment??
Now I have to go re-send it, pay more $, and leave a good trader hanging for another two or three weeks waiting for this knife.
To top it off, this is the second time this sort of thing has happened to me. The last time was about two years ago, and partially my stupidity, but mostly Canada Post, and it ended up costing me a knife.
And since I didn't like how things went then, I have made every possible effort to make sure my deals go through as smoothly as possible for the other person. I double check and triple check everything.
In addition to this faux pas, why does it have to take so freaking long to get stuff to and from the States?? I got a knife from Israel in 9 days, California takes 28 days. Yes I live in a remote settlement, but mail goes out in a plane, not a dog sled!
I guess I'm trying to say I am not a satisfied customer.
Thanks for listening.