Good Carothers Performance Knives

JJ_Colt45

JJ_Colt45

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Hey I just wanted to give a big thanks to Nathan and CPK ...

last week I posted that I was having an issue with a small spot on the edge of one of my EDC2s ... I thought I was getting the burr off but after a few times in and out of the sheath it was shiney again ...

I asked if anyone had any suggestions for me as I am relatively new to sharpening 3V ... Nathan went above and asked me to send the knife so he could look at it ...

well he looked at it explained what the issue probably was so I would know if I ever had that issue again ... but he also sharpened the knife ... fixed that area ... reimbursed shipping costs ... and sent me a nice CPK tshirt and a CPK mug ...

which I will get some pictures when I get home later this week ... was great to see they not only make a great product but the take time to interact here on the forums and I couldn't ask for more from anyone's customer service ...

Thanks Nathan and all of CPK ... JJ
 
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In an age where quality work is increasingly hard to find, dealing with folks like CPK is a breath of fresh air. Their attention to detail is second to none, all the way down to the packing/shipping care shown.
 
JJ, I followed your thread over on CPK sub on the subject and was gladdened :) by the level of service you received...

Well-placed praise, IMHO! :thumbsup:
 
I have to say I don't think you could do any better for customer service Petey ... Nathan responded fast and then once he had the knife it was back home like new in a couple days.

I have recommend CPK to some for the knives but their interaction on the forums and customer service ... top notch.
 
I'll copy and paste Nathan's email to me ... he posted it in the EDC2 thread where I first brought it up ... It was an easy enough fix that just hadn't come to me as I saw no visable recurve ... or as he mentioned it may have been debris in the sheath that I couldn't see ... but he resharpened and returned with a different sheath and it's as good as new ... here is Nathan's response to me in email and from the EDC2 thread ...


There was certainly a flat spot there. Sometimes that can happen (for our knives and most other manufacturers too) because the initial edge is ground on an abrasive belt rather than a flat stone and this belt is not always perfectly flat. This can create a small re-curve directly ahead of the plunge because that area doesn't see theentire width of the belt like the rest of the blade.

This slightly re-curved area doesn't always touch a flat stone perfectly the first time a knife is sharpened. Ialways apply a small micro bevel on an Arkansas stone to remove the burr from the initial sharpening and it ispossible I missed an area of that burr due to a small unintentional re-curve.

If that's the case, this area could have had a wire edge that was being realigned with stropping but rollingwith sheath contact.

The other possibility would be a piece of abrasive trapped in the sheaththere. If that were the case it would probably be left over from when the sheath was manufactured.

In either case I think this problem was almost certainly my fault so I apologize. We give every knife our best effort and we don't take short cuts, but anything done by humanhands is prone to mistakes. I am re-sharpening your knife and you will receive a new sheath. We'll return it with some cash to cover your shipping costs and I'll ask Jo to put some CPK schwag in there. What size shirt do you wear?
 
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