- Joined
- Jan 12, 2007
- Messages
- 4,186
Yep. That's definitely not acceptable. Send it back. Be polite; Case is a good company and I'm sure they will handle it properly. Maybe someone here knows the proper person (as opposed to department) to whom to address your problem.
Ed
It's already boxed up and labeled for the Repairs Dept. If they can tighten and straighten the pen blade I don't even care about any scratches. If not, I'm not even picky about handle scale type on a replacement knife. I really do like the size and pattern though, can't wait to get something back.
It would be even better in CV steel.
