I felt in my pocket for my new (favorite EDC) Case yellow handled CV RussLock and it felt rough. The little metal oval with the Case logo (the shield?) was popped up on one side. I probably could have removed it, but I pushed it back down. I think it might fall out. Here's what my case looks like:
Is there a simple fix for this? This is my first Case knife. I'm impressed with it so far. I think I'll buy another soon. How is their customer service? Should I start thinking about sending this back?
Is there a simple fix for this? This is my first Case knife. I'm impressed with it so far. I think I'll buy another soon. How is their customer service? Should I start thinking about sending this back?