Case Warranty Question

It's not as bad as I was expecting. I've seen far worse than that with stag.
Although I do prefer both sides to be close in thickness.
 
yobbos1 said:
Magus, that avatar. It reminds me of something I can't quite put my finger on...;)
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I have no idea what you mean.....:rolleyes:


Seriously trying to find an avatar I like. Went through a bunch of pics last night and stopped at the alien.
 
Hi,

I would recommend calling Case, specifically ask for ext. 6112. Tell them your dilemma and see what happens.

I'm sure things will work out well.

:)
 
Ms. Case said:
Hi,

I would recommend calling Case, specifically ask for ext. 6112. Tell them your dilemma and see what happens.

I'm sure things will work out well.

:)
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Thanks Ms. Case.

I did send an email earlier today to customer service and repairs along with the pictures in this thread. Waiting to hear something back.

If I don't hear anything soon I'll call and use the provided extension.
 
Magus said:
Thanks Ms. Case.

I did send an email earlier today to customer service and repairs along with the pictures in this thread. Waiting to hear something back.

If I don't hear anything soon I'll call and use the provided extension.
Click to expand...

Calling is a much better option. They are very nice people to talk to, and very helpful
 
Never got a chance to make the phone call. I did however get an email from a gentleman in quality control about this particular knife.

He's offered to personally replace my knife and pick out another with the best matching possible on the stag scales. All I have to do is send mine in to him. I don't think I can ask for any better than that in terms of customer service. :thumbup:

Once I get the replacement I'll post a pic up in this thread.
 
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