Just writing to let BF members know what a GREAT company CKF is.
A few months ago I had a company cerakote a knife handle for me...a CKF Satori (full size).
While doing this, I had some of the hardware polished.
When they went to buff the black-wash finish off of the lock bar stabilizer bolt, the tool they were using threw the bolt across the room and it could never be found.
I have a second bolt, that came with the knife, but I wanted a complete set.
So, I contacted CKF to see if they had any extra bolts in stock, which they did not.
After a long search, they were able to locate four bolts, all of which fit, and I received them today.
CKF went above and beyond to help with this issue and their help is appreciated more than I can say!
With ALL else going on in that part of the world, they took care of my issue and didn't even charge me for shipping.
I'm a firm believer in giving credit when and where it's due and CKF really came through for me.
Keep up the GREAT work CKF and keep up the OUTSTANDING customer service.
Thank you for ALL on your end, Truly appreciated!
A few months ago I had a company cerakote a knife handle for me...a CKF Satori (full size).
While doing this, I had some of the hardware polished.
When they went to buff the black-wash finish off of the lock bar stabilizer bolt, the tool they were using threw the bolt across the room and it could never be found.
I have a second bolt, that came with the knife, but I wanted a complete set.
So, I contacted CKF to see if they had any extra bolts in stock, which they did not.
After a long search, they were able to locate four bolts, all of which fit, and I received them today.
CKF went above and beyond to help with this issue and their help is appreciated more than I can say!
With ALL else going on in that part of the world, they took care of my issue and didn't even charge me for shipping.
I'm a firm believer in giving credit when and where it's due and CKF really came through for me.
Keep up the GREAT work CKF and keep up the OUTSTANDING customer service.
Thank you for ALL on your end, Truly appreciated!