A few questions being raised over the last few days from non-regular contributors in the Kershaw/ZT Sub-forum, that I suppose needs explaining.
If you feel the forum is currently for positivity only, you are correct. No sub-forum within this entire site wants anything but positive, so we are not unique. As to sub-forum philosophy, some brand forums are not as closely modded as others. They feel the natural direction of a thread is the best way to go. One could say they have little time for threads that bring out the worst of folks, and just let it roll. Brand forums can vary with popularity. With popularity comes lots of views. With lots of views come disagreements. Folks handle disagreements differently. Most folks don’t deal with disagreements well. Threads get ugly, folks get upset, and you have a virtual train wreck on your hands. This is not what we want on the Kai sub-forum. We used to be a lot closer with members here, and opened our business up and shared in the past. Not so much anymore. Mostly due to negativity. Please read the rules, again. We’re playing heavier on the stop before it’s too late format. Piling on is not cool as well. You may not like that style. We don’t care. It is the way we are running the forum. Should you not like this style, please move along with our complete understanding. No need to even let us know here.
To go further, if you have an unpleasant experience with one of our products, it’s ok for it to be discussed here, as long as it is done in a civil and respectful way. If you want to bring attitude and disrespect, don’t bother posting. Having a bad experience with a product does not have to be negative. There can be very productive convo that can happen over a bad experience, but is up to the members to ensure that in fact their words reflect the direction of the thread. Details matter in situations like these. Where you received your knife matters. Why you don't return a knife to a dealer/individual after receiving the knife matters. It matters, and needs to be said if a knife has been taken apart. Coming in and knocking an individual knife without details will bring on questions from regulars. It's what happens. The mods are watching, and we are not letting threads roll into where internet commentary usually goes in threads of this nature. Additionally, don’t be surprised when the regular contributors (these are the fans of Kai products), react to negativity with negativity. It’s just the way it is. If you can’t handle that, and want arguments and premature threads being closed, don’t be surprised or upset when you’re asked not to show up anymore (there have been 2 so far). Again, we are looking for a good experience here no matter what the subject matter. In the future a regular contributor on our forum will have a bad experience, please follow their lead on how to handle and address such issues. Watch the result of that thread. See how the Mods wont interfere.
We understand that all brands, and all products are not perfect. Look around at the forums with any product, and brand. You wont find one brand that hasn’t had issues. We’re not an exception. We stand behind our products and consumers. We have proven this thousands of times. We will do it a thousand more in the future. We know our product better than the consumer. If you want to share an issue with us, that is ok, just make sure you do it in accordance to the rules, or the thread will derail quickly.
We trust this will bring positivity to both good and bad experiences, and allow the Kershaw/ZT Sub-forum to be different/better from the others and our past here..
I'm hesitant to keep this open, as I am unsure what there really is to say to all of this, but we'll proceed and see where it goes.
If you feel the forum is currently for positivity only, you are correct. No sub-forum within this entire site wants anything but positive, so we are not unique. As to sub-forum philosophy, some brand forums are not as closely modded as others. They feel the natural direction of a thread is the best way to go. One could say they have little time for threads that bring out the worst of folks, and just let it roll. Brand forums can vary with popularity. With popularity comes lots of views. With lots of views come disagreements. Folks handle disagreements differently. Most folks don’t deal with disagreements well. Threads get ugly, folks get upset, and you have a virtual train wreck on your hands. This is not what we want on the Kai sub-forum. We used to be a lot closer with members here, and opened our business up and shared in the past. Not so much anymore. Mostly due to negativity. Please read the rules, again. We’re playing heavier on the stop before it’s too late format. Piling on is not cool as well. You may not like that style. We don’t care. It is the way we are running the forum. Should you not like this style, please move along with our complete understanding. No need to even let us know here.
To go further, if you have an unpleasant experience with one of our products, it’s ok for it to be discussed here, as long as it is done in a civil and respectful way. If you want to bring attitude and disrespect, don’t bother posting. Having a bad experience with a product does not have to be negative. There can be very productive convo that can happen over a bad experience, but is up to the members to ensure that in fact their words reflect the direction of the thread. Details matter in situations like these. Where you received your knife matters. Why you don't return a knife to a dealer/individual after receiving the knife matters. It matters, and needs to be said if a knife has been taken apart. Coming in and knocking an individual knife without details will bring on questions from regulars. It's what happens. The mods are watching, and we are not letting threads roll into where internet commentary usually goes in threads of this nature. Additionally, don’t be surprised when the regular contributors (these are the fans of Kai products), react to negativity with negativity. It’s just the way it is. If you can’t handle that, and want arguments and premature threads being closed, don’t be surprised or upset when you’re asked not to show up anymore (there have been 2 so far). Again, we are looking for a good experience here no matter what the subject matter. In the future a regular contributor on our forum will have a bad experience, please follow their lead on how to handle and address such issues. Watch the result of that thread. See how the Mods wont interfere.
We understand that all brands, and all products are not perfect. Look around at the forums with any product, and brand. You wont find one brand that hasn’t had issues. We’re not an exception. We stand behind our products and consumers. We have proven this thousands of times. We will do it a thousand more in the future. We know our product better than the consumer. If you want to share an issue with us, that is ok, just make sure you do it in accordance to the rules, or the thread will derail quickly.
We trust this will bring positivity to both good and bad experiences, and allow the Kershaw/ZT Sub-forum to be different/better from the others and our past here..
I'm hesitant to keep this open, as I am unsure what there really is to say to all of this, but we'll proceed and see where it goes.
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