Please don't use these guys....they are horrible!!
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They sent me an obviously used or "showroom" watch. When confronted with this......the Botox disappearing act began. They became very hard to get in touch with, not answering mail and not returning phone calls. Basically, they said....."it's new"........that's nice with all the scratches and marks on the band! At the time, I was busy with a lot of other things and had to let this one slide. I will never use them again. Also, their sales personnel don't have the slightest idea what the product is or isn't.
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I ordered a watch from them a few years ago. The price was good. The watch did come, but it looked as if someone had worn it a few times. I was not happy, but after customer service contact, I decided to keep what I had and move on, as the calls were becoming a big time waster.
Then, a funny thing happened. Just last week, I noticed that an employee was negotiating a very large purchase from them (exceeding $10,000 on the first order with others to come once this was sent to the field)....when I saw the botac.com on the guy's computer, I asked him if it was actually Botach. He told me yes and that he was having a very difficult time with the salesperson. I immediately put an end to the order with Botach. We were able to get the supplies from another vendor without any problems, actually at a better price. The new vendor was glad to have the order and really gave it that extra touch, which can make a transaction very pleasant/easy. We will continue to use this new vendor. To Botach.....Adios (next time deliver new watches and get employees who have some basic idea what they are selling).