Sheath update:
Back in November 6th of 2006, I manage to convince CS to sell me two extra sheaths for use with my Jungle Darts.
By End of November- nothing was shipped, they lost my order etc. Blah Blah Blah
Dec 1, they claimed to have shipped the order to my OLD address but not charged my card. Dec 20th they canceled the original order and placed a new one for $11.00 per sheath and to make the mess all up to me they kindly agreed to ship the re-order for free. Here we are in January6th and the package arrives with 2 sheaths but NO BALLCHAINS to wear them! I figure, "No Ballchains? No brains!" Not only that,but no Shipping invoice! So today I got my Visa bill and the total comes to $30 not $22 as promised. Sneaky stuff they tried to pull. Cold Steel, if you're reading this- the little ploy will cost you $300 in lost business. That's the reciprocity factor I use to thank those that try to cheat me.
Looks like CS was listening to my complaint of the weak retention tension- the new sheaths are MUCH thighter on the Urban Dart than the ones that orignally shipped.
What I learned:
1) CS- reads forum posts
2) They are smart enought to repair potentially risky design mistakes
3) Rather than thank me for my warning with free shipping, they punished me by upping the cost of my extra sheaths and still charged the shipping.
4) They can't imagine how someone they don't know can punish them for trying to cheat him- but they'll soon see
See you at SHOT CS !
Back in November 6th of 2006, I manage to convince CS to sell me two extra sheaths for use with my Jungle Darts.
By End of November- nothing was shipped, they lost my order etc. Blah Blah Blah
Dec 1, they claimed to have shipped the order to my OLD address but not charged my card. Dec 20th they canceled the original order and placed a new one for $11.00 per sheath and to make the mess all up to me they kindly agreed to ship the re-order for free. Here we are in January6th and the package arrives with 2 sheaths but NO BALLCHAINS to wear them! I figure, "No Ballchains? No brains!" Not only that,but no Shipping invoice! So today I got my Visa bill and the total comes to $30 not $22 as promised. Sneaky stuff they tried to pull. Cold Steel, if you're reading this- the little ploy will cost you $300 in lost business. That's the reciprocity factor I use to thank those that try to cheat me.
Looks like CS was listening to my complaint of the weak retention tension- the new sheaths are MUCH thighter on the Urban Dart than the ones that orignally shipped.
What I learned:
1) CS- reads forum posts
2) They are smart enought to repair potentially risky design mistakes
3) Rather than thank me for my warning with free shipping, they punished me by upping the cost of my extra sheaths and still charged the shipping.
4) They can't imagine how someone they don't know can punish them for trying to cheat him- but they'll soon see