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That bites, at least you weren't in the field.
After they replace it I'd consider moving it down the road and getting something else.
Kind of looks like that was a bad casting. I will never buy any axe with a cast head.
Stupid question, but how can one tell if it is cast or forged or whatever?
I got an E-mail from CS customer service today...they want me to ship them the Axe so they can figure out what happened & will let me know from there:thumbup: So I'm gonna try to ship it out Sat.
I'll let you guys know how this turns out !
They ask me to ship using FedX or UPS with a tracking #how in the hell do you ship a axeuspo.........just asking
The cold was not a factor IMO...the temp outside was in the low 40's. At least I wouldn't think soMy grandfather taught me to warm an axe under my arm before using it in the cold. We heated with chopped wood. The axe never failed. I think he didn't want it to chip out. I'm sure they will make it right. Warm the next axe first. It may help if out in the bush.