CRK customer service

[jabberwockg]

(Mods, I would like to post this in the feedback forum but I also want the CRK fans to see this, please move or copy it if necessary. Thanks.)

I ordered a Sebenza a couple of weeks ago knowing that they had a backlog and would only finish the knife around the 20th of April. Yesterday afternoon, the 13th, Heather called me to tell me the knife was ready and I received it in Virginia today. That is fast! I was very impressed with all correspondence and I am happy to report that CRK's reputation for customer service has exceeded my highest expectations.

Sometimes I think that manners and customer service are a thing of the past and I am ecstatic to find out that I am wrong. It is such a pleasure dealing with people and a company of this caliber that they have gained a lifelong supporter in me.

Here are a couple of quick pics of the newest Sebbie in VA, note the birthday.

 

[westllen]

Heather @ CRK is awesome!:thumbup:

 

[Esav Benyamin]

I think this post looks good right where it is.

So does the Sebenza.

 

[jabberwockg]

Thanks Esav, I am also quite happy right now.

 

[sticf]

Congrats on the new Sebenza!

 

[westllen]

Excellent pic's by the way, congrats on a great knife.

Jules

 

[T.K.C.]

Congrats on the Sebbie!! Great pix.

 

[jabberwockg]

Thanks guys. I love the simplicity of the design and so far it is exactly what I like in a knife.

 

[Tripton]

Looks just like the one I just picked up...only smaller and shinier.

I like it!

 

[pvicenzi]

Congrats. Nicest looking newborn I've seen in awhile!

 

[Harry Callahan]

Nice score, but dude, you went about this all wrong. You're in Virginia. New Graham Pharmacy is just down the road. The CRK cabinet is truly something to behold. I mean, you just gotta see that thing to believe it. They probably have more Sebenzas in stock than Chris Reeve's own showcase in Idaho. Amazing stock. Well, actually the whole place is amazing. You should see the Spyderco cabinet. It is a dangerous place to be if you have a credit card in your pocket. Do yourself a favor and make the pilgrimage someday. New Graham Pharmacy is the Disneyland of knife enthusiasts.

Enjoy that knife. Love that blue thumbstud.

 

[jabberwockg]

Nice score, but dude, you went about this all wrong. You're in Virginia. New Graham Pharmacy is just down the road. The CRK cabinet is truly something to behold. I mean, you just gotta see that thing to believe it. They probably have more Sebenzas in stock than Chris Reeve's own showcase in Idaho. Amazing stock. Well, actually the whole place is amazing. You should see the Spyderco cabinet. It is a dangerous place to be if you have a credit card in your pocket. Do yourself a favor and make the pilgrimage someday. New Graham Pharmacy is the Disneyland of knife enthusiasts.

Enjoy that knife. Love that blue thumbstud.

I will definitely try to get there sometime. Reason I got the knife directly from CRK is that I have a broken back and can't really get around too easily so New Graham was not an option, hopefully soon. The blue thumbstud is just one of the many reasons I like it :thumbup: