SethMurdoc said:
there are a lot of things that can go into gathering a cult following,
style
materials
customer service
personality of maker
advertising
quality
variety
time (buck112 + randall)
true...but many companies have these without having a cult brand. They may be necessary ingredients but they are not sufficient.
Cult brands equate with certain values that customers believe they believe in, if that makes sense.
One thing that seems to be common is a sense of exclusivity. A cult brand is a private club with members "in the know", while everyone else remains ignorant.
Striders = toughness, military prowess, anti-sissy, can-do, etc. Strider people "know" things, wink wink, and Striders are expensive but "worth it." Most people think it's looney tunes to spend $450 for a non-custom folder, but not Strider people.
An interesting question is: can a cult brand be built purposefully? I doubt it...but, conversely, I do think a cult brand can be killed off.
Excessive popularity can kill cult brands. The sense of exclusivity leaves when "everyone" recognizes the brand. That's why I think that some brands make a mistake when they lower prices, introduce a low-end sub-brand, and so forth, because these moves increase may increase popularity but they risk killing the exclusivity.
Also, often the cult brand is closely identified with personalities and if the personalities leave, the brand can die.
Or if the quality goes downhill the cult brand can lose its status.