In Cumberland Knives last Haggling Thursday I struck a deal for an impulse purchase for an Emerson fixed blade with Green handle, something new for me and not too pricey.
Deal made, money sent and knife was shipped. It faield to show and did not show up on the uSPS radar.
To make a long story short and to the point, John at Cumberland Knives ate the cost of the PUK and ordered me a new one, it was back-ordered until October 15 or so and he sent me a black handle instead after discussing it with me, it arrived today in perfect condition and well packed. His followup email was one of relief over the completed transaction.
I have done business with John before and will do so again when i need a factory fixed blade.
Have no fear in ordering from Cumberland, no post office paperwork necessary, he dealt with the problem on his end and sent me the knife without hesitation.
John, I pubilcly state that should the green handle PUK ever show up here I will post on this board as well as either send you the PUK or a check for it. Anyone playing as hard as you are for your margins deserves the same level of return as you give.
Thank you again, the PUK has a small handle but cuts like a muther and penetrates like on as well (to the dismay of the delivery box)
parker
Deal made, money sent and knife was shipped. It faield to show and did not show up on the uSPS radar.
To make a long story short and to the point, John at Cumberland Knives ate the cost of the PUK and ordered me a new one, it was back-ordered until October 15 or so and he sent me a black handle instead after discussing it with me, it arrived today in perfect condition and well packed. His followup email was one of relief over the completed transaction.
I have done business with John before and will do so again when i need a factory fixed blade.
Have no fear in ordering from Cumberland, no post office paperwork necessary, he dealt with the problem on his end and sent me the knife without hesitation.
John, I pubilcly state that should the green handle PUK ever show up here I will post on this board as well as either send you the PUK or a check for it. Anyone playing as hard as you are for your margins deserves the same level of return as you give.
Thank you again, the PUK has a small handle but cuts like a muther and penetrates like on as well (to the dismay of the delivery box)
parker