- Joined
- Apr 20, 2001
- Messages
- 922
I want to report that Cumberland Knives should be commended for its impeccable customer service. I pre-ordered a Buck Mayo TNT from them (at a great price, I might add). I knew it would take awhile to come in, but I was anxious anyway and so I emailed them. I recieved a reply that same day explaining when they expected to recieve them. Not only that, but I was told to expect a "surprise" in the mail. A few days later I recieved a brand new Buck Newt from them, as compensation for the long wait.
Now, understand that the delay was not their fault - it was because Buck delayed shipment in order to sort out minor problems. But they took it upon themselves to correct this unfortunate delay.
I recieved my TNT a few days ago, and the wait was worth it. Buy from Cumberland Knives. You can be sure they will sort out any problem quickly and kindly.
Now, understand that the delay was not their fault - it was because Buck delayed shipment in order to sort out minor problems. But they took it upon themselves to correct this unfortunate delay.
I recieved my TNT a few days ago, and the wait was worth it. Buy from Cumberland Knives. You can be sure they will sort out any problem quickly and kindly.