Customer Service

J

Jstrykr

Joined
Sep 21, 2000
Messages
25
Does anyone have the email address or phone number for REKAT's customer service? My carni's in need of a new clip.

Thanks,
Jay
 
Since the topic is customer service I want to mention something about REKATS customer service. I called REKAT today about buying a spring for my Pioneer II that I lost(don't ask). I was pleasantly suprised to find that Christina answered the telephone, and took the time to fill me in on some of their new knives. I had a very enjoyable chat with Christina, and she is going to get my parts sent out to me. I don't know about anyone else, but I have had nothing but great experiences with REKAT's customer service. Don't worry Jay they will take of your knife.

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A Pat on the Back is only a few inches from a Kick in the Butt.
 
Let me add a few kudos as well. I recently bought one of the green-scaled first run Sifus from another forumite. I love the knife, but I was kind of surprised to find that it didn't have a clip. I called REKAT; they had me send it directly to Bob Brothers. Now I have it back and it has a standard clip on it. Perfect, simple, and quick!

--Bob Q
 
ya i just talked to christina myself - very helpfull - how long did it take to get your knofe back from bob? i just had to send mine in - wasnt locking open correctly - hope to get my SIFU back soon.......

vet
 
Folks,

Christina sold me an ambidextrous thumb stud for a carnivore (works for a cub also) for a nominal price. Patiently answered my questions.

She also mentioned that they have about 15 lefty pocket hobbits on a shelf.

Thanks Christina! :-)


Alan

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Alan Antopol
 
<font face="Verdana, Arial" size="2">Originally posted by Vet95LT1:
how long did it take to get your knofe back from bob?</font>
Click to expand...

I didn't keep close track, but I'd say it was less than two weeks total. Almost all of that was shipping time. Bob was very prompt.

--Bob Q
 
Did any of you guys ask if or when we were gonna get D2E Carny Cubs? Since REKAT's not answering on the forum, thought they might on the phone.

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Jason aka medusaoblongata
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"Is not giving a need? Is not receiving mercy?" - Thus Spoke Zarathustra
"Cutting his throat is only a momentary pleasure and is bound to get you talked about." - Lazarus Long
"Knowledge is not made for understanding; it is made for cutting." - Michel Foucault
 
Jason,
I asked the lovely Christina that same question. She didn't know! I know I'm waiting for them to come out also! In the mean time, if I can liberate enough $$ I'm going to get a green handled Cub!
smile.gif


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A Pat on the Back is only a few inches from a Kick in the Butt.
 
While you were talking with Christina, did she happen to mention anything about the lightweight Carnies? That's the puppy I'm waiting to snatch up.
wink.gif


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Cheers,
Brian
(formerly bcaffrey)
He who finishes with the most toys wins.

[This message has been edited by bcaffrey (edited 04-26-2001).]
 
I'm sorry to say I didn't think to ask about the lightweight Carnys. I had forgotten all about them! I'm waiting for D-2E steel to make it to the Carny Cubs.
smile.gif


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A Pat on the Back is only a few inches from a Kick in the Butt.
 
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