customer service

[shuto11]

i am truly impressed by the customer service at kershaw. they addressed a very small problem in my lahar in an excellent and timely manner.

 

[nygiantsfan3342]

Stick around shuto11, you'll see why none of us are surprised by your experience. Kershaw has the BEST Customer Service standards of any company I have ever done business with. Great People making Great Knives here in America. What else could you ask for?

They also have the most talented knife designers. Check out this All-Star line-up: http://www.kershawknives.com/products.php?search_by=designer

Let's see Spyderco or Benchmade top that talent!

 

[svrider3]

Let's see Spyderco or Benchmade top that talent!

It can't be done. We have the best guys on our team and the bestest Coach!!
It's the "Dream Team" of the knife world. Simply the best!! :thumbup:

 

[Convert]

What they said. LOVE Kershaw's CS department. :thumbup::thumbup::thumbup:

 

[tubezipper]

+1
Incredible service.

 

[RoadMaster78]

Kershaw does have awesome customer service. I recently sent in my 5yr old Leek for service. The speedsafe didn't work anymore and the lock was slipping. This was all my fault as well since it was a work knife that was horribly neglected in many ways. I had it back in 8 days, good as new all around. Can't really ask for better.

 

[dmonay]

Same here broke the tip. Mailed it Monday got it back Friday. 5 day turn around !!!! Got a brand new knife back!
I'm a customer for life.!