1st I have sent numerous emails to the email address on Buck's website, with out a response. This has been over several months. I finally gave up on a response and just mailed one knife to them, a small vantage pro.
Second, the purpose of my joining was to get information from other Buck owners with similar issues. Knives are not my life, just an interest.
Third, I do not own a single Case knife, though one is in the mail. I have numerous Bucks. Fixed blade, Folding lockblades, and slip joints. Some are old and I have determined the quality of the new knives is lower than the older knives. I also have numerous Spydercos and an old Puma.
YMMV, but for me Buck has been a bad experience.