I guess my only concern here is that in the past, refunds seemed like they happened very quickly. They were almost nice about it. Kind of a, "Okay, you don't want to wait, thanks anyway and here's your money back".
Now suddenly, amidst all the conjecture about the business imploding financially, LE's and Pre-Orders being sold despite the overwhelming negativity surrounding that practice, refunds are not being issued, and in fact, seemingly are being ignored, with some people waiting days and going into weeks. Add in Guy's statement of selling those to cover monthly costs and the fact that you'll be banned if you open a dispute of any kind.
Well, not being a financial genius, it appears there are indeed some serious money troubles going on.
If I had any future pre-orders on the books, I'd definitely cancel (I know, that would be the end of S!K).
BUT, according to Ellie, my one and only knife on order is due to ship in about another week or so (my "pre-sale" 2.7 from July that was going to be done "in a couple months"), so I'm holding out huge amounts of hope here. I know, I know, they've never met a timeline, but I got that info from Ellie and have to believe that she would not lie to me directly on the phone.
So, according to S!K's recent posts, it's all rainbows and unicorns and we're almost half way through the mythical November turnaround.
But from here on the outside looking in, with the absence of any real info from S!K, the refund issue looks like a death knell to me and probably others as well.
Please let me be wrong (and get my 2.7 before the walls cave in, or I go insane).