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Edited: After reading the texts again, he says that you’d have the tracking in about a week, you thought he meant the grinder itself. Jeez man, you literally chewed the guy after only a few days after you paid. Talk about a demanding customer

Contacted him on the 6th through text.

Paid on the 7th.

Messaged on the 8th asking for the tracking and that’s when he tells you that you’d have it mid next week.

On the 12th you contact him again he asks if you need anything additional since he’s adjusting the machine and on the 13 you demand a refund.

Crazy!!!!
 
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Dakota Willison said:
well, as I read it, he said he has the grinder assembled and he's ready when I am, then he said I would have the grinder by mid next week. He never actually mentioned tracking.
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That was on the 8th. You do realize that today isn’t even the middle of the week yet right!? Talk about impatient. Even if he meant he was going to ship it “mid next week” that could have still meant tomorrow or Thursday. You didn’t even give the guy a chance.

Funny also that you joined here just to rip the guy apart.
 
https://imgur.com/CwelFfJ

this text shows he stated I would have it. Monday he told me it wasn't even shipped. Honestly I would have been fine and was fine with all this, I only asked for tracking thinking it was shipped. Then he told me today that it wouldn't all be shipped together. you can see in the texts he never once made that lcea
 
Jsega51 said:
That was on the 8th. You do realize that today isn’t even the middle of the week yet right!? Talk about impatient. Even if he meant he was going to ship it “mid next week” that could have still meant tomorrow or Thursday. You didn’t even give the guy a chance.

Funny also that you joined here just to rip the guy apart.
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sort of like you're trying to rip me apart?
 
I put the texts there to show you exactly what happened. Guess I am in the wrong for thinking that he shipped it and I shouldn't have asked for tracking, or that it would all be shipped at once, since he had no problem accepting my money and not actually telling me all this. In the end, I only requested a refund when he snapped and had already stated he would give me a full refund.
 
what a couple hair triggers. You get mad he does not have the VFD and he immediately says he will send a refund and then it really goes down hill from there.

This is a perfect example to give yourself some cushion on delivery times, so when you deliver early everyone is happy.

Sad thing is you would have had a grinder in a few days if both of you behaved better.
 
Dakota Willison said:
sort of like you're trying to rip me apart?
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I’m not ripping you apart. Simply saying that I think you’re acting in an unreasonable manor for someone who supposedly understands what it’s like to put things together with your hands and deal with customers.

I’m not saying that communication between you two couldn’t have been better but it’s clear where the detour took place and you could have been a little more understanding rather than defiant.
 
Dakota Willison said:
I honestly was just trying to figure out why he didn't specify that the vfd wouldn't have been shipped, or why he didn't specify it was going to be shipped this week. As someone who deals with customers in the same way, via direct contact, I make everything as plain as possible. I wouldn't have sent the invoice for the remainder unless it was ready to ship. I wouldn't state it was ready and would be there in a week.
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It seems the grinder was assembled and he was fine tuning it. Shipping immediately is not a common practice. Usually there is a few days to get it boxed up and then taken to the post office.

This post makes you look just at fault as he is.

You are not doing yourself any favors.

You may want to remove it in case future people you deal with find it
 
Dakota Willison said:
I guess? he didn't say he was fine tunning it, he said "I would have it by mid next week"
Thats a lot misleading. In the end, I feel his flip to aggressively trying to belittle me for the "misunderstanding" is a horrible business practice.

Would you ever talk to a customer the way he talked to me?
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He did say he was "adjusting it"

And no I would not talk to a customer that way, but then again English is my first language and would allow for some communication gaps if it were not the customers.
 
AVigil said:
He did say he was "adjusting it"

And no I would not talk to a customer that way, but then again English is my first language and would allow for some communication gaps if it were not the customers.
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I'm just trying to delete this thread now. Thanks for your input. You make some awesome looking knives btw
 
Texting is a terrible form of communication for serious business IMO, especially when language barriers are at play!
Should have talked to each other over the phone to sort out the details.
 
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