Dereck at Emerson +++++++++

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Joined
Mar 2, 2001
Messages
512
I had a problem with a new Commander and rather than go to the trouble of cross border repair, I contacted Dereck and he quickly sent the parts that I needed and convinced me that I could take the knife apart and do the repair myself. This I did and it works fine. Many Thanks Dereck. Great Service from Emerson Knives. mike
 
Mike, I agree wholeheartedly. Derek is the man! I have always gotten pleasant treatment, the info I needed, and great service from Derek(and Mary too!).
 
yah, i've had nothing but good experiences with all those folks, but especially Derek. he always helps in any way he can and then some...

eric.
 
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