Did I get taken?

rmdmooch

rmdmooch

Joined
Aug 14, 2007
Messages
164
I just recieved a knife from a maker I contacted to make a custom job. I don't want to seem hard to please but I might have been overcharged. The maker quoted me a price for the knife and a custom sheath from a decent sheathmaker. I think the guy made money on the sheath aswell. The knife has some funky grinds that are not symmetrical and he never engraved my name as ordered(charged extra for). Do you guys have any experience with this sort of thing? Should I say something or just accept the fact that the deal is over. I still like the knife and want to keep it, what should I do?
 
As a knife maker I would hope the person contacted me so i could correct the problem. Nothing better then a satisfied customer. I messed up a piece of wood for an ordered knife and i called the guy to let him know and told him I had more coming in but it would be a few days longer he was fine with that and the sale went great. that was for a 75.00 knife. I think you should send it back and have them make it right. Doug kc2mvc
 
Do not be nervous about contacting the maker to voice your concerns. Any maker with a lick of sense will want to have a happy customer.
 
Contact the maker. You won't be happy with the knife till it is right. If the maker has issue with making it right, take it to the Good,Bad,and Ugly so at the very least everyone else will be warned. Now also balance that with being reasonable to the idea that what you have recieved may be the best the maker can do at this time. Knifemakers are not all at the same level of their craft. Do give the maker 1st chance to make it right though.
 
Just to reiterate what the others have said... contact the maker, anyone worthy of the title will make it right.
 
rmdmooch said:
I don't want to seem hard to please but I might have been overcharged.
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People are hard to please when they make irrational demands or change their minds a dozen times. Not liking getting ripped off makes you normal.

Should I say something or just accept the fact that the deal is over.
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The deal isn't over until the maker has held up his end of the bargain. Until either the engraving gets done or he refunds the charge for it he has stolen from you and needs to make things right.


If you went into McDonalds and ordered a sandwich and it came out without any meat on it would you be content or would you want it fixed? Why have lower standards on a more expensive purchase?
 
yeah, hopefully your maker was just having a bad day and he will fix the problems when you point them out.
 
I emailed him this mourning and tried to point out my concerns without being rude. I expect him to respond soon and I am sure he will rectify the problems. I felt that these small problems might be considered petty, but the amount of money spent should be equal to the knife. Over $500 for a fixed blade micarta handled woodcraft and pouch style sheath seems middle to high end to me. Hopefully, It will be completed to my specs. Thanks for the good advice.
 
From a makers point of view, I allow a week from receipt to return for refund or replacement. I will even do this with a knife with your name on it. As far as the price is concerned, was this agreed upon in the beginning or did the cost go up after it had started? If changes are made after the start it may cost more. I just had a knife engraved with my name and was charged $35 and was going to go up the next time i brought in a blade. If I had to put your name on it also then it may have been another $35. Just to give an idea of were the cost comes from.
 
if what you say is true [I have no way of knowing]---this guys business dealings stink!!!!!!!

I have an unconditional refund/return/new knife policy---no questions asked

you dont like it---send it back for a full refund or another knife
 
He just replied to me with no knowledge of the engraving I asked and paid for. Right in the email he acknowledges the engraving and puts a price on it(we went back and forth with replies the whole process) He says I can send it back but any grinding he does could affect the epoxy he used. He also states that jimping the thumb ramp is a several hundred dollar job.??? I never asked for this nor did I imply it, consequently I don't think that work should cost that much. I just wanted my knife to look symetrical and have my last name engraved on it, Now I don't know if I should send it back. Maybe my communication with this guy is bad. I am not very patient and my limit has nearly been reached. I am not going to dance around issues with this guy. I want what I paid for, and I know hand made is not the same as factory!
 
If you are at wits end then ask for a refund. Send the knife back in new condition and he should not have a problem with that.
 
I don't think I am ready to give up or give the knife back. Is it that much trouble to touch up some lines and get the knife engraved? My name is only 5 letters long, its not like its George Jacob Jingleheimershits or something! I don't know.
 
It seems you have a bunch of concerns but haven’t really told the knife maker about them? And you’re posting here asking for advice but since you haven’t really given the knife maker a chance to resolve them there’s nothing anyone can suggest to help.

How about you write down all your concerns, call the Knife Maker and talk to him about your concerns and give him a chance to resolve them.

Then if things haven’t been addressed to your satisfaction the members can offer suggestions for a resolution?


“I am not very patient and my limit has nearly been reached.”

It seems you just got the knife and only emailed the knife maker 1 time? That’s not very patient as you indicate.


Mitch
 
Personally, I think you should suggest you talk via telephone. It might help clear the communication issues. Some folks are not good at email communication.

Otherwise, send the knife back and get what you want. In my world, 500 clams is not a pittance.

Brett
 
Without seeing the knife I could not say if it would be a difficult time fixing the bevels. You really do need to give the maker a chance to make it right. One way or another you will need to send it back to him.
 
I'd rather get a root canal then deal with what your goin through. I agree with calling him. That will straighten out the communication problem out. I went through something with a knife I got. It was a Japanese fighter from David Goldberg. It came with a kydex lined sheath. The blade is carbon steel and it had scratched the blade. I got in contact with him and he said no problem. Fortunately I was close enough to and me and a couple buddies went to visit him. He has a wellness center and a dojo that he teaches martial arts. A great facility. He fixed the scratch and sent the fighter off to a custom sheath guy he deals with. I got the the fighter back with the new sheath and no scratch. And no extra charges. I hope things work as well for you. Good luck!
 
A custom fixed blade for $500: If the engraving was part of the original agreement, then the maker needs to make good on it. Jimping the thumb ramp should not cost "several" hundred dollars, also if that was part of the original agreement, the maker needs to make good on it. I would think that someone who is selling a $500 fixed blade should be able to get the grinds even. If not, they don't need to be selling knives for that kind of money.

I agree with some of the previous posters, it would be best to contact the maker by telephone and discuss your concerns in a friendly matter. If the maker still refuses to make it good for you, then get a case of the ass and let him have it, personally and publicly. :cool:
 
Niko, one thing you want to remember about any sheath, even Kydex is softer than steel, so it won't scratch it. But foreign matter will. Don't get sand in it! :)
 
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