There's nothing wrong with venting on the forums here.
And I for one want to know when any knife related product has QC problems.
But have you contacted Leatherman about the problems?
Have you called their toll-free service line and explained the problems?
Here's a link:
http://www.leatherman.com/customer-service/default.asp
Please keep us imformed as to how things work out.
Good luck,
Allen
BTW, Where did you buy this particular Leatherman?
I usually buy my multi-tools at Walmart or Target because I can return them if I'm not happy without any delays or problems.