DMT went above and beyond!

[thombrogan]

As all of you know, I got and incredibly enjoyed a 120x D8XX from DMT from my wifey for Father's Day. It had a defect, so off it went to Marlboro, MA (home of DMT and other high-tech leaders). A replacement came back today. It didn't come back alone either. Enclosed in the box was a letter from the customer service guy as well as two 600 grit portable sharpeners! One's a Dia-Sharp paddle and the other is the polka-dot keyring sharpener.

Thanks, DMT!

 

[Keith Montgomery]

Now that is great customer service.