Do the world class brands care about action, centering and lockup?

[tony281sc2]

I have never once heard of a Civivi that doesn't lock up, and their standard warranty fix is to swap the knife with another from the vendor you purchased from, which means the buyer doesn't have to worry about sending a knife back only to learn that the issue won't be corrected under warranty or receiving their knife in the same state of disrepair it went out in. They just get a new knife without hassle.

Same thing just happened to me @ Smokey with my newest PM2. They were not going to exchange it, but do a $$ refund…luckily I was able to fix the lock stick, because I really like the knife and it is perfect now, just needed a couple weeks of break in…
I don’t like sending things back if I can avoid it