OilMan
Gold Member
- Joined
- May 6, 2004
- Messages
- 4,287
I count myself lucky to have An outstanding local knife dealer. He charges Retail but usually gives A discount at the time of checkout. If you pay cash he usually will give you a larger discount.
I buy As many of my knives from him As I can. I don't sweat the fact that I maybe Able to get my knives 20 OR 30 bucks cheaper online.
The Reason for this is CUSTOMER SERVICE!!
1)He took the effort to Remember Me on a first name basis every time I visit.
2)He maintains All my Knives free of charge. Sharpening, Repair and will send Knives in himself for warranty Repair or service.
3) He took the time to learn what I look for in Knives. When I Stop by he will show the latest new stuff that came in.If something comes in that
he KNOWS I may want he puts it Aside to show me before he puts it out for display.
4)If you don't like the knife, bring it Back, Refund or exchange, no problem.
5) He takes trade-ins. Bored with a couple of your knives? Bring them in.
Trade them for something that strikes your fancy !!
Nuff said![]()
I've got the same thing going with the owner at the shop I hang out in in Rockford. I've helped him set up for shows and bought knives for him too. He gives me breaks on knives that he has marked at retail because he knows I know 20 places on the net that I can get a better deal and he knows I'm only buying from him to help out. When I trade or sell him a custom I let him pay me with store credit cuz I know I'll blow it there anyway.