Does BM answer emails?

[blan]

Sent them an email to ask if I should send in a knife for repair and they have not replied. Is it common they do not reply or does it just take a while?

 

[FortyTwoBlades]

I've gotten a reply from every email I've sent them. It does take them a few days though. Hang in there!

 

[derrickd803]

i usually get answers the next day but i emailed them about a week ago and still havent heard anything back. maybe theyre really busy right now

 

[pvicenzi]

It's possible your mail was blocked by a spam filter. This sometimes hapens to legitimate mail. The filters are not perfect.

 

[jkarp_53]

Sometimes they're slow to answer emails. The fastest way to get results is to call them at: 800-800-7427.

 

[blan]

Thank you all!

 

[kimon]

The fastest way to get results is to call them

I recommend this option too. Every time I've called, they've been great

 

[bradpierson26]

lol, only if you are lucky,

 

[johnu2]

I've emailed them about 5 times and once they didn't answer

 

[Whitedog]

I have received answers from all of my emails to BM. Maybe the filters don't like you. You can always call their 800 number.

 

[THE PUNISHER]

they will get to you.

 

[knarfeng]

I've gotten a reply from every email I've sent them. It does take them a few days though. Hang in there!

Word for word. The above is my experience, as well.