DON'T BUY from Action Concepts

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Judge character on action. Judge dealer on action.

Action Concepts sells a certain knife on their website for the normal street price, but it's marked out of stock. HOWEVER- the same exact knife can be found listed under their ebay account with stock of 10+ for $30% more!

and no response when inquired about such discrepancy.

...Just shows what kind of people they are.
 
could it be because ebay takes a percentage from the seller? i dont know since i have never sold anything on ebay, and 30% does seem way high.
 
So your beef with them is that they have high prices? You do know their customer service is usually excellent right? You only pay a premium because of the ebay fee. I'm just curious why you want them to loose business when it sounds like you aren't a harmed party?
 
yeah, i noticed that too. i called and asked about a full size version of a knife, was told that they didn't have them in stock and that no one else did. I then found they had a few of the mini's on their ebay store. needless to say i took the hit and bought one. but i can't say i blame them. i bought a mini cqc-15 for 179, they're listed on their site for 151. so considering they have to pay to list, then pay after it sells. It's not too much of an upcharge. So maybe the ebay part of the store is run by a different person and perhaps the stock is controlled by someone else. But I called James and he was really nice, I'd just like to know if they have a knife for sale, ebay or not.
 
If you think that's a bad I can give you a list of custom dealers that Jack their prices up because they know you can't get the knife from anyone else.
 
That's part of the business of retail man, they have to make theirs to stay in business. Retailers (no offense meant) don't really generate wealth, they just connect buyers with producers and take a commission as a fee for their market.
 
Like it or not, sometimes they seem to be the only retailer that has certain items(usually Emersons)

They can charge what they want. I've owned one AC Emerson and almost bought another before I found one selling private party.

If I want the knife bad enough Id buy from them again.

Nothing shady going on....its just the way it is with limited supply.
 
So your beef with them is that they have high prices? You do know their customer service is usually excellent right? You only pay a premium because of the ebay fee. I'm just curious why you want them to loose business when it sounds like you aren't a harmed party?

Except in this case the customer service did not contact the potential buyer after an inquiry was made. If they had said that they posted it on EB and have to keep it there and their in stock sold out first that would be one thing, but to offer no explanation after directly being asked is rude IMO. It is their right, and it is the OP's right to let people know about them inticing with low prices and selling at a much higher mark up. Up to the customer to decide if they feel it is honorable, and to decide to do business with them or not.
 
... but to offer no explanation after directly being asked is rude IMO.

When did he ask and how many business days have gone by that they could have answered him?
Email can be a hard way to get in touch with some businesses who get hundreds of emails daily.
 
with stock of 10+ for $30% more!

What's $30%; $30 or 30% or something altogether new?

Whoever updates the web site and when it's done is probably a different person or department than updates the Ebay sight.

Chances are you will soon receive an email apologizing for not updating the web site to reflect the higher pricing.
 
Except in this case the customer service did not contact the potential buyer after an inquiry was made. If they had said that they posted it on EB and have to keep it there and their in stock sold out first that would be one thing, but to offer no explanation after directly being asked is rude IMO. It is their right, and it is the OP's right to let people know about them inticing with low prices and selling at a much higher mark up. Up to the customer to decide if they feel it is honorable, and to decide to do business with them or not.



There was not enough info from the OP pertaining to the email questioning to be making a judgement against a companies integrity.

And, them getting an email which is probably one of hundreds to their business doesnt really count as...."directly being asked".
 
When did he ask and how many business days have gone by that they could have answered him?
Email can be a hard way to get in touch with some businesses who get hundreds of emails daily.

i dunno. i called and spoke with the owner directly and the ebay stock wasn't mentioned at all. if it wasn't for another forum member, i wouldn't have even known they were even selling them on their ebay store.
 
That's part of the business of retail man, they have to make theirs to stay in business. Retailers (no offense meant) don't really generate wealth, they just connect buyers with producers and take a commission as a fee for their market.

This is one of the smartest analyses I have ever read of how retail sales really function as a business. You get a gold star for this one!

Ebay does have commission scales from 6-20%, plus the addl time and expense of listing and maintaining those listings. They do charge for listing as well as a commission on the sale. I have never listed thru a store or done a dutch auction, so I do not know what the addl cost is on these.

The payoff for the costs is the worldwide exposure to a LOT larger audience than you'll have at BFC or any other forum, or thru web traffic alone.

Frankly, their business model may be that they will be selling a portion of their stock thru Ebay to keep their traffic up there. Being a well-known retailer will maybe allow them access to a wider array of whatever shiny stuff than the next guy. If nobody else has it, why not keep a worldwide interest going?

We're not entitled to the cheapest price period, we're entitled to a fair market-price deal, and with limited market supply, that's not always going to be rock-bottom.

Glad to see nobody got hurt here.
 
Exactly, I mean if you want a deal shop around, but there's nothing wrong with buying something you really want at retail. So what if they have high prices, yes it's regrettable but they have to make a living and if their ebay sales generate enough revenue for them, then more power to them. You as a consumer get to choose where you want to take your business ;) That's the beauty of a free market economy (as short lived as it will be).
 
There's another aspect of this to keep in mind. A big dealer has to have a LOT OF STOCK to keep anything in stock. You want it when you want it means he has a warehouse full of expensive inventory and hopes he can move it at a decent profit before it becomes a liability.

As Parker and FriskyDingo said, he needs to reach out to as large a market as he can. Some sales cost him more than others. You can save money by dealing with slower or less reliable sources. It's like the old saying:

We do three kinds of jobs:
CHEAP AND QUICK AND GOOD.
You can have any two.
 
The point: I want to just throw FYI out there pertaining to this seller

To clear up some confusion here. It's 30% more, and with all ebay fees added, especially for a seller with a Store, the markup is no where close to 30%. It's simply blatant price gouging. I wouldn't look twice if he just charged +30% in ONE place, but the fact that they mark it "Out of Stock" in one place and "10+" in another- it's straight up suspicious.

I found a new CQC7 elsewhere for market price.




I still have no answer, no email from them. I failed to mention the following in my initial post(This really made me suspicious): I had inquired about another Emerson knife they were selling on ebay, and they got back the very next day- less than 24hrs. However, my question about the price discrepancy remains unanswered after 5 business days.


My bottom line is: If you are a small seller that need high margins, FINE. But don't try to pull shit like this.
 
If they are listed on ebay then they are for sell there so he can not have them for sell anywhere else.
It would be like me having a knife on ebay and listed here.Could get very confusing.
 
I never bought from them, however some of their discontinued knives are way overpriced.
For example, they have a BM 806BK-801 like mine listed for $990, they usually sell for $500 on the forums.

IMGP3636.jpg


Now, that's everybody's right to sell at whatever price they want, however that knife has been listed for almost a year, so my guess is that they are trying to find a sucker who will pay their price.
 
I recently purchased a brand new Medford Fat Daddy in 3v from them outside of eBay for less than retail, without the wait and from an authorized dealer. No complaints here, perfect transaction. Just my 2 cents.
 
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