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DPx Gear HEST 1 - Complete Lock Failure

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There is no coating on the blade tang / lockbar contact surface as delivered from DPX

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best

mqqn
 
I can shake the lock on my HEST and hear the rock. It's pretty noticable. When I put the knife to an object i can usually hear the tang slap against the stop pin. Like you, i'm not worried about something minor, but I can actually feel the lock move under my fingers when being used. I gave it about 6 months to settle in and it never did. Nice that i'm getting some stellar service now, though.

MQQN: that may be something just with your special edition. My limited Red Hest from where i bought it from (not sure if i can say or if they're a paying member or whatever), DEFINATELY had coating over the lockface, which i thought was very strange when i bought it, but i figured the lockbar would wear in and it would be fine.

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Sorry for the crappy iphone picture, but you can still make out on the left side of the tang where the coating still hasn't worn away. The entire blade was coated when i got it. When open and locked, the lockbar goes all the way in right up to where the coating isn't worn away.
 
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Ah - sorry man - thought you had the first production one -

best

mqqn
 
PigmonkeY said:
I can shake the lock on my HEST and hear the rock. It's pretty noticable. When I put the knife to an object i can usually hear the tang slap against the stop pin. Like you, i'm not worried about something minor, but I can actually feel the lock move under my fingers when being used. I gave it about 6 months to settle in and it never did. Nice that i'm getting some stellar service now, though.

MQQN: that may be something just with your special edition. My limited Red Hest from where i bought it from (not sure if i can say or if they're a paying member or whatever), DEFINATELY had coating over the lockface, which i thought was very strange when i bought it, but i figured the lockbar would wear in and it would be fine.

4zdIm.jpg


Sorry for the crappy iphone picture, but you can still make out on the left side of the tang where the coating still hasn't worn away. The entire blade was coated when i got it. When open and locked, the lockbar goes all the way in right up to where the coating isn't worn away.
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Sorry to hear this. The lock will probably still function but this would be enough for me to send it in. When you move just the blade does the lock move or disengage at all and,more seriously, are you able to make the lock fail? I'm just curious and regardless of the answer I'd still send it in. BTW the red G10 is nice.
 
RYP said:
I hate to disagree, but DPx Gear is indeed a very real knife company. I have no record of any communications regarding your knife problem. Contact me today with your address and I will send a replacement out before close of business of today. ryp@dpxgear.com
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My apologies for being misinformed. I was under the impression that Lionsteel did 100% of the manufacturing for DPX grear.
 
Glad all is well like I said I bought a hest 1.0 here on the forums (or traded for it can't remember) but the guy with it told me it had 100% lock failure but told me I could send it in and get a brand new 2.0, I of course didn't believe him so I called Dpx gear and they said yep no questions asked to send it in, and I did and got another knife back pretty quick IIRC.
 
PigmonkeY said:
I have a second gen HEST and it developed up down bladeplay less than a month after i bought it. Requested service multiple times, no reply. Even asked on the facebook page (nicely, might i add) and my post was deleted. DPX will never get any more of my money despite how much i like the design.

Crap company, crap service.
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I hate posts like this because my response will sound like I am being a di*k but trust me when I say I am not. But either you are flat out lying or.........I don't know what else to add to that. From what I know from actual REAL friends, meaning people I see every day of my life....not just "internet friends"....is that RYP and his girls and fellas at DPx Gear will TAKE CARE OF YOU.

I can't see RYP or one of the crew just simply ignoring your comments. Something just doesn't make sense. I don't want to speak for Mr. Pelton myself but I know this guy well enough from a personal experience that I won't talk about here.....to know that he takes care of problems. He WANTS YOU TO COME BACK and buy from him again.

Heaven forbid, if what you say is true, that you shoot an email right to him. He's about the most easiest knife company owner to get a hold of and he will take care of you. *shaking my head* I am sure it will work out if you let it. But then you will owe him an apology IMO. ;)
 
MrPocketsOfSteel said:
I hate posts like this because my response will sound like I am being a di*k but trust me when I say I am not. But either you are flat out lying or.........I don't know what else to add to that. From what I know from actual REAL friends, meaning people I see every day of my life....not just "internet friends"....is that RYP and his girls and fellas at DPx Gear will TAKE CARE OF YOU.

I can't see RYP or one of the crew just simply ignoring your comments. Something just doesn't make sense. I don't want to speak for Mr. Pelton myself but I know this guy well enough from a personal experience that I won't talk about here.....to know that he takes care of problems. He WANTS YOU TO COME BACK and buy from him again.

Heaven forbid, if what you say is true, that you shoot an email right to him. He's about the most easiest knife company owner to get a hold of and he will take care of you. *shaking my head* I am sure it will work out if you let it. But then you will owe him an apology IMO. ;)
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If you read the rest of the thread, you'd see the issue has been resolved and an apology has been issued. You know what I hate? Posts that make wild assumptions before reading.
 
PigmonkeY said:
If you read the rest of the thread, you'd see the issue has been resolved and an apology has been issued. You know what I hate? Posts that make wild assumptions before reading.
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So according to you one must read the entire thread before commenting? If that's your rules, cool. I don't. When I read something that I know FOR A FACT can be taken care of by RYP himself, I am going to comment. And I did. And I was right. FWIW I got rid of the other two posts. I hope that makes you happy. I am glad you have been taken care of, it was pretty simple wasn't it? Enjoy the knife, I know I do mine. I am done with this thread, meaning you can comment however you want but I won't see it because the problem has been solved and there's no reason for us to banter back and forth, I am sure you would agree, again- congrats on the new knife.
 
Glad you got it resolved and hopefully your new knife won't have any issues.

I've dealt with DPX and their customer service is top notch :thumbup::thumbup:
 
I dunno if i caught them during a transitional period or what, but i submitted my warranty claim through the old website and posted on facebook to no avail. Nice to get such service from mr ryp himself though. Faith in brand restored.
 
Naymit said:
I've been collecting and using knives for years and have been a member of bladeforums for a few years as well. I rarely post anything, but this time around I feel like I have to.
I bough HEST 1 folder couple of years back when they just came out. For those who don't know: Hest 1 is titanium framelock with titanium and G10 on non-locking side. There were some conversations about quality control issues back then, but I examined my knife and found no apparent issues.
I liked the folder just fine, carried it a few time, did some minor cutting around the house (nothing heavier than cardboard boxes and a few pieces of rope). Then I moved on to new knives and HEST was seating in the drawer.
Yesterday I took it out of the drawer and was planning to carry it. When I opened it, it seemed to have developed a serious vertical blade play. I could not believe my eyes. The I took a closer look, the titanium lock-side slab was moving and sliding from under the blade whenever a slightest pressure was applied to the spine of the blade. I tried it to open ad close the knife hoping that is was just a bad lock engagement, but the next time I applied light pressure on the spine of the blade, the knife folded as if the lock was made out of wet paper towel, not titanium. I honestly never seen anything like that in any quality knife.

Did anyone else experience anything like this in a decent titanium framelock?
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I have a question about a certain knife you may have sir.
Email me at wood75667@gmail.com
 
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