Ebay Non-Paying Bidders

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pseep

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Hi, I was wondering how much time sounds reasonable to give your winning bidder before reporting him as a non-paying bidder? I know that Ebay has some time limits and procedures for doing this in order to get your final value fee back.

It has been 21 days and several polite reminder emails since my auction ended and no indication of payment on the way or explanation or time request. I like to give the benefit of the doubt, possible extenuating circumstances and all, but is 21 days too long? I believe I have up to 45 days, but I don't really want to wait that long, before selling/trading the knife, but I do want to be reasonable.

Thanks for any input! Phil
 
Our ads state that payment must be received within 10 days of the close of auction. We'll send out an invoice when the auction closes and then a reminder after 3 days. At 10 days we send a notice that states that the auction has been cancelled and the item will be reauctioned. We wait 2-3 more days just to be safe and then list it again. 21 days is too long.
 
If the bidder had the consideration to get back to you with an explanation for the tardiness then maybe giving this person a bit of extra time would be warranted. As is, twenty one day is more than enough.
 
21 days is plenty. I would report him as a non payer, get a refund, and sell it to someone else. Maybe one more email advising him that you are going to have to report him.

I hate when that happens. I have had several non paying bidders. Why bid on something if you don't want it?
 
Thanks for the input guys! I probably knew it was too long, just nice to get some confirmation. I have only bought and sold a few things on Ebay and have had all good experiences up until now. I much prefer buying/selling/trading on the forums, but it is still a good option when you want to get rid of something that seemingly no one wants. One man's trash is another man's treasure.
 
Step one is to offically start the non-paying bidder process. It's well worth the effort as it counts as one of the 3-strikes e-bay allows their account holders. You can start the "non-paying bidder" process 10 days after the auction ends. E-bay sends a less friendly reminder to your bidder. I believe you then have to wait 10 days for payment to arrive, at which point you can go back into e-bay and mark the bidder as "non-paying".

Following the non-paying bidder process has two benefits. Firt, e-bay credits your account the selling fees that you paid. Second, if others also follow the process and file claims, the bidder will be booted off e-bay after the 3rd infraction.

Bill
 
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