I bought a new '99 CN Commander a while back at a show. The lock started to deteriorate pretty quickly and it was obviously not right. I sent the knife back to Emerson and they sent me back my knife in a most awesome state. Ever seen a green handled '99 CN Commander? 
Needless to say, I'm very impressed with Emerson's customer service. I've been a critic in the past, but they've earned my future business. Thanks a bunch!
Needless to say, I'm very impressed with Emerson's customer service. I've been a critic in the past, but they've earned my future business. Thanks a bunch!