Good Emerson Knives Showroom

luethge

luethge

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I had an excellent experience with Emerson Knives today. I have a CQC15 that had very late lock up - 101 %. I was going to mail the knife into EKI for warranty coverage but realized I could just drive there. As soon as I walked up to the door I was greeted and asked what brought me in today ( brought my dog too ). The Staff took my knife and asked me if I’d mind waiting about 10 min. Long story short - got my knife fixed immediately, better than new, under 15 min - for FREE I don’t think better customer service is possible. EXTREMELY HAPPY with EKI

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I would have taken pictures but they had a sign asking not too.

EKI is definitely a company I appreciate

Thank you

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Didn't realize they had a showroom you could actually go in. That's pretty awesome

They have knives to look at and buy there as well?
 
kreole said:
Didn't realize they had a showroom you could actually go in. That's pretty awesome

They have knives to look at and buy there as well?
Click to expand...

Yep.. they had a crazy variety of models you don’t see too often, small to super sized. Wall of t shirts as well. The showroom is in harbor city California.. if you are ever in the area I believe the hours are Monday through Thursday 08:30 to 15:30
 
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