Emerson Quality Control (Wassup)

[Frederick E Morton]

Just received a brand new Commander (via Internet) which has grind marks. Yes, I know that function is not compromised. Since I did not have a chance to visually inspect before the purchase (my fault?) I would like to send this Commander back to Emerson for an exchange. The question is would Emerson do an exchange based on this flaw? Or are production knives substandard?

 

[arkhamdrifter]

That sounds like a question for EK or Derek. I can tell you that EK is an outstanding company with regard to returns, repairs, etc.

------------------
Usual Suspect
http://www.freeyellow.com/members8/arkhamdrifter/index.html