Emerson stop selling knife to Thailand?

S

shqxk

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Mar 26, 2012
Messages
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I heard from my friend who is Emerson authorized dealer that EKI will stop sending knife to Thailand...

Not sure what is the reason behind this?

Thailand has quite amount of loyalty Emerson fans and as far as I know there are not even a single counterfeit ever being made here.

If the ban was real its gonna be very sad...
 
E-mail Emerson Customer Service to ask your question, they will tell You if this is true or false.. People say stuff sometimes just to rattle your chain.
 
Akapennypincher said:
E-mail Emerson Customer Service to ask your question, they will tell You if this is true or false.. People say stuff sometimes just to rattle your chain.
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They didn't even tell the reason of the banning to the only one EKI authorize dealer of Thailand who have sold hundreds of Emerson's blade so I don't think they going to response my Email...
 
Like I said if you want an Emerson shipped to you in Thiland, why not e-mail Emerson, and see if they will sell you?


We have a very large knife shop in one of the malls near where I live. I ask the owner once why he did not sell Emeroson. He replied something about he had an order pending. A year later the order is still pending.

I will guess he is fibbing, doesn't have an account with EKI, has never tried to get Emersons, or has cas flow problems. I am sure Emerson would like another retail source in knife friendly AZ.
 
Akapennypincher said:
Like I said if you want an Emerson shipped to you in Thiland, why not e-mail Emerson, and see if they will sell you?


We have a very large knife shop in one of the malls near where I live. I ask the owner once why he did not sell Emeroson. He replied something about he had an order pending. A year later the order is still pending.

I will guess he is fibbing, doesn't have an account with EKI, has never tried to get Emersons, or has cas flow problems. I am sure Emerson would like another retail source in knife friendly AZ.
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That is a totally difference occasion. My friend is the largest online knife and cutlery store in Thailand and also the only one who became an authorized dealer of Emerson. He have sold hundreds of EKI product since then.

http://www.overzeas.net/17_Emerson

The EKI customer service do replied that any explanation for the suspension are not necessary...?? kicked out your partner without even a reason sure wasn't the ideal for business practice in any manner.

There are lots of Emerson fan here would be disappoint with this.
 
There is more that he is not telling you. Either laws have changed regarding importing them. He doesn't order enough. Who knows, only him and eki. Anything said here is just speculation.
 
dr_fosg8 said:
There is more that he is not telling you. Either laws have changed regarding importing them. He doesn't order enough. Who knows, only him and eki. Anything said here is just speculation.
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Its not about the laws change or anything that is the fault of the dealer but may be the reason from some personal controversial between Emerson and some Thai accessories maker... This just absolutely make no sense and there are so many Thai fan will be very disappointed about this.

Ernest Emerson himself known the whole story and since he has already rode this thread but he preferred to tell nothing so I will rest my case.
 
Kind of sad that your friend is no longer an Emerson Dealer as I was confused by your original post, thus the reason for saying contact Emerson CS for the reason they could not ship to Thiland.

Mr. Emerson's not commenting on why apprently why his company, and your friend company parted ways is how most businessmen do thing. The two parties know the story, the public needs not know the story. There is no reason to share the story with the public.

It is not nice to air dirty laundry, if there was dirty laundry, or even share with the public at large why companies make changes in policy that could have effected your friends business relationship with EKI.
 
Dear Members,

Just to clarify. We have been hit with a huge amount of stolen credit card orders from Thailand over the past year. And even after vetting them through the CC companies and the banks we have been taken for around $10,000 over the the last year.

On top of that we have gotten a number of complaints from customers that "authorized" Emerson stores have been selling Chinese copies as actual USA made Emerson knives for almost the same price as the real ones. Although this has happened in several other countries, Thailand has become the #1 offender for these antics in regard to Emerson Knives.

I am sorry that a few bad apples spoil it for all the rest but we can not spend 2 hours on every Thailand knife order just to see if it's legit, and then still get screwed. And the stores that are duping their customers, well I can't stop them.

We sell every knife that we make, we do not need this headache. I feel sorry for the loyal enthusiasts that we have in Thailand, but the risk ended up outweighing the gain. Any one with any business experience will get it.

Best Regards,

Ernest
 
my two cents

not arguing about credit fraud from each individual order, that happens everywhere around the world.
we are talking about the dealers whose business are legit, whose credit card are solid.
You could just stop taking orders from Thai individual but I see no reason why you stop taking orders from your Thai dealers, that's totally not a related problem at all.

1. Why would you not provide this explanation to the dealers you sent email to in the first place ?
Instead of telling them you just don't want to sell to Thai dealers no more and they don't need to know why you decided, you could have given them this info you just posted here.

you should have but you didn't.


2. What is your source of information to say such things ? It may or may not be true but I would like to know how you acquired that info ?
Thailand has become the #1 offender for these antics in regard to Emerson Knives
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I hate to be rude but let my just say Mr. Emerson gave his reasons for his decision. I am not saying there is any more to the story, or any less. But he has told you his reasoning, and he is thr big boss man at EKI, he make the rules they do business under.

Mr. Emerson is in a unique position of selling what knives his company can product. Honestly I was kind of surprised Mr. Emerson shared what he did about severing relations with customers in Thailand.

I too understand a $10,000 loss from fraud is like loosing 40 Commanders in a wearhouse theft some night, you just can not eat those losses, and have a healthy business for very long.
 
Sad. I hope some Asian based dealer stands up to the plate and helps send Emersons to Thailand. Paymant via Paypal or other that can't be duped.
 
petah said:
Sad. I hope some Asian based dealer stands up to the plate and helps send Emersons to Thailand. Paymant via Paypal or other that can't be duped.
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PayPal is as bad a Credit Cards, if I was in Mr. Emerson place I might consider wire transfer of funds. Bank to Bank, once they are in his account it is money in the BANK,
 
I agree with Mr. Emerson because the wrongdoings that the dealers are doing become a reflection of the brand and he is trying his best to keep his name and brand as a reflection of quality. The Emerson name should not ever reflect the fault of dealers and he counterfeits they may sell. Someone out there may have bought a counterfeit unknowingly and may continue to think that the Emerson brand reflects that crap counterfeit.
 
Friend does a lot of Pay Pal in his billiards accessory biz, he say his heart beats hard when he takes a Pal Pal. All the person need do is despite the charge and he is pout the money. Pay Pal favors the buyer.

He sent a very expensive set of "joint protectors" to Singapore, the post office send him a deliever notification. The buyer said he did not get the package, and my buddy got charged back. Even thought my buddy had proof of delievery from post office.

Six months later the guy is posting photos of his Cue collection, and there are the lost joint protector in the photo. My friend knew he was taken advantage of.
 
I support Mr E. It's easy for us to get on forums and say our views about things. Let's face it though . This is our hobby , most of us are not in the knife business and we have no clue what goes on behind closed doors .

Mr. E decides not to sell knives to a corner of the world. Ok that corner of the world may be disappointed, but take a step back and put yourself in his shoes.

Knives to us is a hobby , it's not feeding our families or putting our kids through college. It is Mr. Emersons, until he have what he was at stake in this game we need to take a step back and respect his decisions. He's been in the game so to speak a long time .

If you want something bad enough there are always ways of getting it.
 
Maybe I understand Mr. Emerson point of loosing 10K, that does not grow on trees. Because I was a small business owner.

Sadly good people are affect by decisions that are aimed at bad people. Laws are passed everyday around the country that effect all people in a State, County, City & National level because of the bad acts of a few.

I recall finding out an old photo agent had been taking a larger percentage, or all of my royalties on photo sales. It hurt bad, but not as bad as if he stole from my wallet over 20K out of my pocket. The thief jut decided to take what was his, what was mine, and what was due the other 25 or so photographers associate with his agency.
 
Emerson knives has always been part of my EDC here in Thailand. Being a business owner in a service industries I can certainly understand both side of the argument.

There are many loyal customer here in Thailand who greatly appreciate his knives and support his work. It is my sincere hope that a solution could be found in the near future that would resolve this problem in a manner less devastating to the loyal Thai fan.
 
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