I am doing a research paper for ELA on steel, specifically steel used in knives and tools. I sent Emerson Knives an e-mail asking about the steel they use and for the name of their supplier, (I also requested a catalog, but that's not the point.) Here is their reply.
Dear Mr. Warneck,
Thank you for contacting Emerson Knives, Inc. We will send a catalog right out. We use an American Made Steel 154 CM Steel. We do not give out our vendor information. You will find a lot of information is available online through Google.
Thank you,
Emerson Knives Customer Service
I knew that asking for the name of their supplier was a stretch, but I also thought that I wouldn't get an e-mail for a few days, let alone less than 12 hours. Again, Emerson knives has excellent customer service:thumbup:.
Dear Mr. Warneck,
Thank you for contacting Emerson Knives, Inc. We will send a catalog right out. We use an American Made Steel 154 CM Steel. We do not give out our vendor information. You will find a lot of information is available online through Google.
Thank you,
Emerson Knives Customer Service
I knew that asking for the name of their supplier was a stretch, but I also thought that I wouldn't get an e-mail for a few days, let alone less than 12 hours. Again, Emerson knives has excellent customer service:thumbup:.