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The BladeForums.com 2024 Traditional Knife is ready to order! See this thread for details: https://www.bladeforums.com/threads/bladeforums-2024-traditional-knife.2003187/
Price is$300$250 ea (shipped within CONUS). If you live outside the US, I will contact you after your order for extra shipping charges.
Order here: https://www.bladeforums.com/help/2024-traditional/ - Order as many as you like, we have plenty.
ESEE warranty - question
- Thread starter markymark6290
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XtianAus
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Its a shame some makers these days just lack in their sincerity and general helpfulness/friendliness. I'll always stay away from makers who don't value their customers, no matter how good their products are.
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I used to own a lot of ESEE knives and loved them.
Don't have any more for that reason.
91bravo
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I've also owned a ton of ESEE knives over the years. Same reason why I don't buy their product or support their brand anymore! Too many great knife manufacturers out there that actually respect their customers.
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Service like this is why I will ALWAYS buy from you if you carry what I am looking for!!!
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It may have literally been a ton...
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I'm slowly making the move towards Becker since I started carrying a Becker BK14 strapped to my pack, but I get so much more use out of my ESEE collection. I carry the Izula on my belt, literally, every single day, and I always find a reason to use it throughout the day.
That damned Izula Tertiary though
:love_heart:
That damned Izula Tertiary though
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Sharpen it out. Next time you want to pry, use the other guy's knife
.
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91bravo
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True that! Scott @USAMadeBlade is one of the best out there!
XtianAus
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Great offer from Whitty!
Another note, it looks like the knife has TKC scales on it. If that is the case the warranty goes through TKC and they will take great care of you. I damaged my 6 with TKC scales and they had a replacedment blade to me within a few days.
Another note, it looks like the knife has TKC scales on it. If that is the case the warranty goes through TKC and they will take great care of you. I damaged my 6 with TKC scales and they had a replacedment blade to me within a few days.
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Says who, a little elbow grease and you'd have a nice ice pic
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Great offer from Whitty!
Another note, it looks like the knife has TKC scales on it. If that is the case the warranty goes through TKC and they will take great care of you. I damaged my 6 with TKC scales and they had a replacedment blade to me within a few days.
Hidy hidy Christ almighty
And the TKCs were after-market. The only thing about that knife that is original as the day I bought it is the blade itself..
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Exactly Ed ! :thumbup:Sharpen it out. Next time you want to pry, use the other guy's knife
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What evidence is there that esee doesn't care for their customers?
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I just don't get this. My experience was the polar opposite.
I had an ESEE Izula 2 that i used to cut an electrical cord that should have been dead, but alas, was not. As one might expect, electricity did what electricity does, and blasted a chunk out of the edge, and left a rainbow on either side of the missing chunk.
I emailed Mike and explained exactly what happened and told him it was totally my fault. I even gave him the "out" and told him that I would not fault him even slightly if he denied the warranty claim. I had made the error, and damaged the knife in a way that ANY knife would have been damaged. He told me not to worry about it, and send it in. Less than 2 weeks later I had a brand new Izula 2 on my door step. He went above and beyond for me. I was absolutely stupid with my knife and he replaced it without any question, no snark, no nuthin'. He just did it.
Edit to Add:
I should also add, that I got an email back directly from Mike Perrin, within about a half hour or so of sending my email to him.
With how many companies do you get a direct reply from an owner of the company within a couple of hours? Im accustomed to a email from a customer service person within 24-48 hrs. But an owner? Never. And that quickly? very rarely.
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Mike Perrin's occasional customer service experiences with either dishonest warranty claims or idiots that destroyed their knives make entertaining threads, but this does not help inspire confidence in how a legitimate defective knife claim will be handled if it becomes necessary. No one wants to think that because their knife breaks from reasonable use and they send it in for replacement somehow they will get an email from Mike telling them they are an idiot or a lying sack of _____, but go ahead and send the knife in because they will replace it anyway. The following is one example of why ESEE customer service became calloused.
Mike Perrin said: